Accu-Chek®

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For Healthcare Professionals

Accu-Chek offer a number of leading edge services for healthcare professionals in both the primary and secondary care sectors. Please click on the link below for an overview of information management systems and online training services.

Services for Professionals

Under 18?

This website for under 18's from Roche Diabetes Care contains some great interactive tools to help you and your family learn more about diabetes and encourage you to get more involved.

You can also post messages to other young people with diabetes on our message boards, and we will update you regularly with stories and competitions.

Accu-Chek Teams

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FAQs - Testing

General Questions

Meter Maintenance

  • How Do I Clean My Blood Glucose Meter? How Often Should I Clean It?
    Clean you meter whenever it looks dirty and whenever you open a new pack of test strips—at least once every 2 months. Slide off the test strip guide and clean it with cold water. You can then wipe it lightly with 70% alcohol and allow it to dry thoroughly. Wipe the display with a soft lint-free cloth or a cotton swab, which can be moist but not wet. Do not let moisture get into the meter itself. When all components are dry, slide the test strip guide back onto the meter.

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  • How do I order a replacement battery for my meter?
    To order a battery, please go to the battery order page and follow these 4 steps:

    1. Select the Accu-Chek meter you use from the list to view items available
    2. Select the battery order option then click view basket
    3. You will be asked to login or register when you are ready to complete your order
    4. Follow the on screen instructions to complete the online order process
     

    To access the battery order page please click here

     

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  • What Is a Quality Control Check? When and How Should I Do Them?
    You should carry out a quality control test:

    • When you open a new pack of test strips
    • After you have replaced the batteries
    • If your meter flashes “CTRL,” indicating that a quality control test is required
    • After you have cleaned your meter
    • If your blood test does not agree with how you feel
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Storage

  • How Should I Store My Blood Glucose Meter?
    Ensure that your meter is kept at temperatures between –40°C and 70°C to avoid damage. Relative humidity must be below 85%, and avoid storing your meter near electromagnetic fields (near mobile phones, microwave ovens, etc.).

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  • How Should I Store My Strips?
    Test strips should be kept out of very cold or hot conditions. The test strip container should be kept closed at all times since it contains a drying agent that will not work if exposed to the air.

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Batteries For Accu-Chek Blood Glucose MetersOrder batteries and more!

Click here to order batteries, control solutions, and record books for your Accu-Chek meter online!

Accu-Chek Combo Insulin Pump & MeterThe New Accu-Chek Combo

Imagine Complete Diabetes Management that Fits in the Palm of Your Hand. We have coupled a “smart” blood glucose meter with a reliable insulin pump to bring you a new level of freedom that fits your lifestyle better.

Accu-Chek Aviva Nano blood Glucose MeterAccu-Chek Aviva Nano

With its discreet design and smart simplicity, the Accu-Chek Aviva Nano system offers style and performance in a reliable small meter.

This website contains information on products which are targeted to a wide range of audiences and could contain product details or information otherwise not accessible or valid in your country. Please be aware that we do not take any responsibility for accessing such information which may not comply with any valid legal process, regulation, registration or usage in the country of your origtin.