Accu-Chek Mobile wireless adapter

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How to pair the Accu-Chek Mobile meter with the mySugr app and how to transfer data.

How to plug in the Accu-Chek Mobile wireless adapter

1. Remove the USB-port cover from your Accu-Chek Mobile meter.

2. Now simply plug the adapter into the USB port of your Accu-Chek Mobile meter.

3. Activate Bluetooth^® on your smartphone.

4. Press the button on the adapter. The green LED will then flash quickly.

How to pair the Accu-Chek Mobile meter with the mySugr app

5. Initial pairing: Open the mySugr app. Tap on menu and then tap on “Connections”.

Select “Accu-Chek Mobile“.

6. Now enter in the last six digits of the serial number, which can be found on the inside-facing edge of the adapter as well as on the packaging.

7. The initial data transfer then starts automatically. The green LED flashes slowly during this process.

As soon as the data transfer is complete, the LED will stop flashing and show constant green light. The adapter will turn itself off automatically.

8. During subsequent regular use: Check your blood glucose as you normally do. Activate Bluetooth^® on your smartphone.

Then press the button on the adapter to start data transfer. The green LED will flash quickly.

Get connected to the smart world of mySugr with the Accu‑Chek Mobile wireless adapter

The mySugr app

quick: easy logging of blood glucose, meals, photos and more
no more surprises: estimated HbA1c
motivating: feedback to keep you going
clear: pdf reports to share

Download the mySugr app for free

Frequently Asked Questions

General questions

Can I still check my blood glucose with one hand?

Yes, due to the lean design of the Accu-Chek Mobile wireless adapter the Accu-Chek Mobile meter can still be used easily with one hand.

Why does the Accu-Chek Mobile wireless adapter need an extra battery?

An extra battery for the Accu-Chek Mobile wireless adapter is used to make sure that the wireless transfer of blood glucose results does not shorten the battery life of the Accu-Chek Mobile meter.

How long will the coin cell battery last?

The coin cell battery that is used in the Accu-Chek Mobile wireless adapter can last at least 3 months with 5 transmissions per day, depending on the ambient conditions.

Why is the use of the Accu-Chek Mobile wireless adapter limited to the mySugr app?

We wanted to offer one unique compatible solution for people with diabetes all around the world. This allows us to always provide the latest version of updates to our customers.

Why do I need an adapter? Why isn't Bluetooth® inbuilt into the Accu-Chek Mobile meter?

We wanted to offer Bluetooth® connectivity to our existing Accu-Chek Mobile meter users without them having to purchase a new meter.

Does the Accu-Chek Mobile wireless adapter remain plugged into the meter or should I remove it?

The Accu-Chek Mobile wireless adapter can stay plugged into the USB port of the Accu-Chek Mobile meter.

Data transfer

How often is data transferred to the mySugr app?

Data is not transferred automatically. The data is only transferred when the user presses the on/off button of the Accu-Chek Mobile wireless adapter. All stored results which have not been transmitted so far will then be transferred automatically to the mySugr app.

How close does the Accu-Chek Mobile meter and the smartphone have to be for data to be transferred to the mySugr app?

Please make sure that the distance between the Accu-Chek Mobile and smartphone is not more than 1 meter.

Can I use any smartphone?

All smartphones with a standard BLE (Bluetooth Low Energy) connectivity can be used.

mySugr Logbook for iOS: App Store (iOS 14)

mySugr Logbook for Android: Google Play Store (Android OS 6 or higher required)

After the data is transferred to the mySugr app, is the data still stored in the meter?

Yes, data remains stored in the meter as well. Up to 2,000 results can be stored in the meter. Once 2,000 glucose results are in the memory, adding a new result causes the oldest one to be deleted from the meter's memory.

See Health and Safety Information

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Accu-Chek Mobile wireless adapter

how-to videos

How to plug in the Accu-Chek Mobile wireless adapter

How to pair the Accu-Chek Mobile meter with the mySugr app