Sorry, you need to enable JavaScript to visit this website.

Customer service

Roche Diabetes Care, the manufacturer and provider of Accu-Chek products and services, is dedicated to making your diabetes easier to manage. That's why when you use one of our products, we'll provide the support and information needed to make managing diabetes as simple as possible.

How can we help you?

For product related support, including how to guides, reference manual downloads, FAQs and error code information, please select your Accu-Chek product below. For any other query or if you require additional help, our Customer Careline provide technical support for all of our Accu-Chek portfolio.

Can't find what you're looking for?

If you are having problems with your meter, or have a general enquiry about our services, don't hesitate to contact us.