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Terms and conditions for ordering pump consumables

  1. Online ordering is only available to customers who reside in the UK and are funded by their local health authority or hospital trust. Customers from the Republic of Ireland should obtain their pump consumables by prescription from their local chemist.
  2. To order consumables for your pump you must have registered the pump and handset including valid serial number with Accu-Chek. This can be done by sending in your pump warranty card, completing online registration or by calling the Accu-Chek Pump Careline.
  3. There is a limit on the number of orders and the amount of any one order placed at one time. If you require additional products, please contact the Accu-Chek Pump Careline.
  4. You are able to set up a Standing Order so that pump consumables are sent to you on a regular basis. An option to subscribe to this facility will be provided during online ordering for consumables.
  5. If you have any queries or questions regarding Accu-Chek Insulin Pump Products and/or your warranty, please contact us.