Field Safety Notices
Patient safety is our first priority. We are committed to keeping those who use our products, as well as healthcare professionals, informed of issues and solutions related to our products and services.
Please read the Field Safety Notices by clicking on the downloadable pdf links below.
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UK
Important information related to:
- SB_RDC_2024_04 (December 2024)
An implemented bug fix related to patient data mismatch on Accu-Chek Care
- SB_RDC_2024_05 (November 2024)
Accu-Chek Spirit 3.15 ml cartridge system
- SB_RDC_2024_04 (October 2024)
An implemented bug fix related to patient data mismatch on Accu-Chek Care
- SB_RDC_2024_02 (May 2024)
An implemented bug fix related to patient data mismatch on the RocheDiabetes Care Platform
- SB_RDC_2023_02/03/04 (September 2023)
Accu-Chek Solo system
- SB_RDC_2023_02 (June 2023)
Accu-Chek Solo diabetes manager’s bolus data screen
- SB_RDC_2022_09 (December 2022)
Accu-Chek Solo cannula assembly and pump holder
- SB_RDC_2021_05 (May 2022)
A recall of previous-design versions of Accu-Chek Insight insulin pump adapters and tubings
- SB_RDC_2021_03 (July 2021)
Open vials of Accu-Chek Aviva / Accu-Chek Performa test strips
Ireland
Important information related to:
- SB_RDC_2024_04 (December 2024)
An implemented bug fix related to patient data mismatch on Accu-Chek Care
- SB_RDC_2024_05 (November 2024)
Accu-Chek Spirit 3.15 ml cartridge system
- SB_RDC_2024_04 (October 2024)
An implemented bug fix related to patient data mismatch on Accu-Chek Care
- SB_RDC_2024_02 (May 2024)
An implemented bug fix related to patient data mismatch on the RocheDiabetes Care Platform
- SB_RDC_2021_03 (July 2021)
Open vials of Accu-Chek Aviva / Accu-Chek Performa test strips