Product Support
Accu-Chek Insight Tender
The angled insertion of the Accu-Chek Insight Tender infusion set, for the Accu-Chek Insight insulin pump, gives users more control over insertion depth and speed. The soft cannula provides freedom of movement when on the go.
Access support for Accu-Chek Insight Tender here, including how-to videos, downloads and more.
Product Support
Accu-Chek Insight Tender
The angled insertion of the Accu-Chek Insight Tender infusion set, for the Accu-Chek Insight insulin pump, gives users more control over insertion depth and speed. The soft cannula provides freedom of movement when on the go.
Access support for Accu-Chek Insight Tender here, including how-to videos, downloads and more.
Here you can find information on how to recycle the different packaging components of Accu-Chek infusion sets and consumables for insulin pumps.
The Accu-Chek Insight Tender infusion set is compatible with the Accu-Chek Insight insulin pump.
Ordering consumables and infusion sets for your Accu-Chek insulin pump online is only available to users who reside in the UK. Complete the online order form or contact Accu-Chek Customer Care.
In most cases your NHS Trust or Local Health Authority has authorised Roche to supply only selected consumables and quantities. If other goods are requested to be supplied this would first need to be authorised by your NHS Trust or Local Health Authority.
Please note: If you pay for your own pump consumables, or would like to order on behalf of someone else please contact Accu-Chek Customer Care.
Customers from the Republic of Ireland should obtain their pump consumables by prescription from their local chemist.
Download the user manual or guide you need
Still having trouble? Contact us
*Some mobile phone operators may charge or restrict access for calls to these numbers. Calls to these numbers are subject to a local call charge, depending on your mobile network provider.
** This number is only for UK customers who are currently out of the country on a short term basis, please be aware that we cannot send replacement products abroad and advise that you take spare supplies with you. To improve the quality of our service, calls received or made by Roche Diagnostics Limited may be recorded.
Insulin Pump Consumable Orders
Visit our order page, or call UK: 0800 731 2291* (option 1), Ireland: 1 800 882 351* (option 1)
Monday to Friday 8:30am-5pm excluding bank holidays.
If you're a UK customer outside the UK, please call 0044 (0)1444 256019 (option 1)**
UK: 0800 701 000* or 020 3499 6159**
Ireland: 1 800 709 600* or 01 5410379**
Monday to Friday 8am-6pm excluding bank holidays.
UK: 0800 0211 241*
Ireland: 1 800 121 416*
Monday to Friday 8am-6pm excluding bank holidays.
UK: 0800 731 2291* (option 2)
Ireland: 1 800 882 351* (option 2)
You can reach us 24/7, 365 days
If you're a UK customer outside the UK, please call 0044 (0)1444 256019 (option 2)**