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Product Support

Accu-Chek Insight

Accu-Chek Insight Flex

Accu-Chek Solo

Accu-Chek DiaPort

Accu-Chek Insight Tender

Accu-Chek Solo micropump consumables

Accu-Chek Rapid-D Link

Accu-Chek FlexLink

Accu-Chek Insight Rapid

Accu-Chek Combo

mySugr® App

Accu-Chek TenderLink

Accu-Chek Instant

Accu-Chek FastClix

Accu-Chek Aviva

Accu-Chek Instant test strips

Accu-Chek FastClix lancets

Accu-Chek Aviva Expert

Accu-Chek Performa

Accu-Chek Aviva test strips

Accu-Chek Performa Nano

Accu-Chek Active

Accu-Chek Performa test strips

Accu-Chek Mobile

Accu-Chek Guide Link

Accu-Chek Mobile test cassette

Accu-Chek Guide test strips

Still having trouble? Contact us

*Some mobile phone operators may charge or restrict access for calls to these numbers. Calls to these numbers are subject to a local call charge, depending on your mobile network provider. 
** This number is only for UK customers who are currently out of the country on a short term basis, please be aware that we cannot send replacement products abroad and advise that you take spare supplies with you. To improve the quality of our service, calls received or made by Roche Diabetes Care Limited may be recorded.

Blood Glucose Monitoring

UK: 0800 701 000* or 020 3499 6159**
Ireland: 1 800 709 600* or 01 5410379**

Monday to Friday 8am-6pm excluding bank holidays.  

Send a message
Insulin Pumps

UK: 0800 731 2291* (option 2) 
Ireland:  1 800 882 351* (option 2)

You can reach us 24/7, 365 days
If you're a UK customer outside the UK, please call 0044 (0)1444 256019 (option 2)** 

Send a message
Insulin Pump Consumable Orders

UK: 0800 731 2291* (option 1)
Ireland: 1 800 882 351* (option 1)

Monday to Friday 8:30am-5pm excluding bank holidays. 
If you're a UK customer outside the UK, please call 0044 (0)1444 256019 (option 1)**

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