Image
Accu-Chek Instant test strips
Test strips for the Accu-Chek Instant blood glucose meter offer convenient handling - apply a blood drop anywhere along the edge of the wide dosage edge.
FAQs
Browse your frequently asked questions to quickly get support for your Accu-Chek product.
With the Accu-Chek Instant meter, it is not necessary to delete stored results. Once 720 blood glucose results are in the memory; adding a new result causes the oldest one to be deleted.
No, the USB port for any of the Accu-Chek meters is not water or dust resistant.
The Accu-Chek Instant meters has a fast test time of less than four seconds.
In range: 3.9-8.9 mmol/L, below range: 0.6-3.8 mmol/L, above range: 9.0–33.3 mmol/L.
Being too low is life threatening for people with diabetes. Therefore, red has been chosen to be the colour indicating “danger".
Yes, the target ranges in the meter can be changed using the device settings on the mySugr app.
720 readings can be viewed and stored in the meter.
Test results may be seen in 7, 14, 30 and 90-day averages.
The meters will retain the date and time settings for up 40 seconds when the batteries are removed.
The Accu-Chek Instant meter requires two batteries to power the features of the meter, such as the backlit display and Bluetooth® connectivity.
Yes, any time the meter is on, the battery is being consumed whether searching for a paired device or uploading results.
Yes, it is possible to test with all types of blood including capillary, venous, arterial, and neonatal. Please refer to the user manual and speak to your healthcare professional for more information.
The strip ejector allows a user to dispose of a used test strip hygienically.
No, there is no compatibility between the Accu-Chek Instant meter and these other Accu-Chek test strips.
Yes, a clear protective barrier runs along the entire length of the test strip to protect the strip and chemistry. Blood applied anywhere along the yellow edge of the strip can be quickly pulled into the test strip.
No, the meter will not lock a user out if they have used expired test strips.
The Accu-Chek Instant test strip utilises the FAD-GDH chemistry.
The Accu-Chek Instant test strip requires only a small speck of blood (0.6 μL).
The Accu-Chek Instant system was designed to assist users to easily conduct a test. Several features were designed for this purpose:
- Easy-edge test strip has a wide application area compared to leading brands
- Strips are placed electrode end down in the vial, so that they can be inserted easily into the meter with minimal handling
- The used strip can easily and hygienically be removed from the meter with the strip ejector
No, there is no ability to squeeze extra blood from the finger to dose a strip a second time.
Yes, as with any test strip, heat, humidity and other environmental conditions can affect strips.
The user will receive an E-4 error code.
Still having trouble? Contact us
*Some mobile phone operators may charge or restrict access for calls to these numbers. Calls to these numbers are subject to a local call charge, depending on your mobile network provider.
** This number is only for UK customers who are currently out of the country on a short term basis, please be aware that we cannot send replacement products abroad and advise that you take spare supplies with you. To improve the quality of our service, calls received or made by Roche Diabetes Care Limited may be recorded.
Blood Glucose Monitoring
UK: 0800 701 000* or 020 3499 6159**
Ireland: 1 800 709 600* or 01 5410379**
Monday to Friday 8am-6pm excluding bank holidays.
Insulin Pumps
UK: 0800 731 2291* (option 2)
Ireland: 1 800 882 351* (option 2)
You can reach us 24/7, 365 days
If you're a UK customer outside the UK, please call 0044 (0)1444 256019 (option 2)**
Insulin Pump Consumable Orders
UK: 0800 731 2291* (option 1)
Ireland: 1 800 882 351* (option 1)
Monday to Friday 8:30am-5pm excluding bank holidays.
If you're a UK customer outside the UK, please call 0044 (0)1444 256019 (option 1)**