Product Support

Accu-Chek Instant test strips

Test strips for the Accu-Chek Instant blood glucose meter offer convenient handling - apply a blood drop anywhere along the edge of the wide dosage edge.

Product Support

Accu-Chek Instant test strips

Test strips for the Accu-Chek Instant blood glucose meter offer convenient handling - apply a blood drop anywhere along the edge of the wide dosage edge.

FAQs

With the Accu-Chek Instant meter, it is not necessary to delete stored results. Once 720 blood glucose results are in the memory; adding a new result causes the oldest one to be deleted. 

No, the USB port for any of the Accu-Chek meters is not water or dust resistant.

The Accu-Chek Instant meters has a fast test time of less than four seconds.

In range: 3.9-8.9 mmol/L, below range: 0.6-3.8 mmol/L, above range: 9.0–33.3 mmol/L.

Being too low is life threatening for people with diabetes. Therefore, red has been chosen to be the colour indicating “danger".

Still having trouble? Contact us

*Some mobile phone operators may charge or restrict access for calls to these numbers. Calls to these numbers are subject to a local call charge, depending on your mobile network provider. 
** This number is only for UK customers who are currently out of the country on a short term basis, please be aware that we cannot send replacement products abroad and advise that you take spare supplies with you. To improve the quality of our service, calls received or made by Roche Diagnostics Limited may be recorded.

Blood Glucose Monitoring

UK: 0800 701 000* or 020 3499 6159**
Ireland: 1 800 709 600* or 01 5410379**

Monday to Friday 8am-6pm excluding bank holidays.  

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Insulin Pumps

UK: 0800 731 2291* (option 2) 
Ireland:  1 800 882 351* (option 2)

You can reach us 24/7, 365 days
If you're a UK customer outside the UK, please call 0044 (0)1444 256019 (option 2)** 

Send a message
Insulin Pump Consumable Orders

UK: 0800 731 2291* (option 1)
Ireland: 1 800 882 351* (option 1)

Monday to Friday 8:30am-5pm excluding bank holidays. 
If you're a UK customer outside the UK, please call 0044 (0)1444 256019 (option 1)**

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