Data sharing for the Accu-Chek SmartGuide app

Data sharing for the Accu-Chek SmartGuide app

The Accu-Chek SmartGuide app saves your CGM data in your Accu-Chek account continuously, whether it’s been entered automatically or manually. You can share your data with your healthcare provider, who can access it through the Accu-Chek Care platform web portal after you grant them access.

All data stored in your Accu-Chek account is encrypted to prevent access by unauthorised third parties.

How to share your Accu-Chek SmartGuide app data with your healthcare provider

It only takes a few steps to connect your Accu‑Chek SmartGuide CGM solution to Accu‑Chek Care and start sharing data with your healthcare team. To grant your healthcare provider access to your CGM data in your Accu-Chek account, you need to be logged in to your account.

  • On the SmartGuide app Home Screen, tap Menu and navigate to the App Settings.
  • Go to Account and select Manage Account. You will be directed to your Accu-Chek account.
  • In your Accu-Chek account, navigate to the Sharing tab, and choose Manage Shared Data.
  • Select Generate code. The generated code is case-sensitive. Please only share this private code with your healthcare provider.

After the connection has been successfully established, the link to your healthcare centre will be displayed in your Accu-Chek account.

That’s it! You are ready to share your CGM data with your healthcare team so they can view your activity.

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Visit our order page, or call UK: 0800 731 2291* (option 1), Ireland: 1 800 882 351* (option 1)

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If you're a UK customer outside the UK, please call 0044 (0)1444 256019 (option 1)**

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UK: 0800 731 2291* (option 2) 
Ireland:  1 800 882 351* (option 2)

You can reach us 24/7, 365 days
If you're a UK customer outside the UK, please call 0044 (0)1444 256019 (option 2)** 

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