Last updated: May 2018
It explains what these technologies are and why we use them, as well as your rights to control our use of them.
What are cookies?
Cookies are small files that identify your browser to our website server.
They allow us to store information that helps to make your online experience of our website better, as well as letting us conduct analysis and performance reviews on the website.
You can reset your browser to refuse all cookies or to indicate when a cookie is being sent, but please be aware that doing this may impact the functionality of the website.
Cookies and other tracking technologies do not automatically obtain personally identifiable information about you. Only if you voluntarily submit personally identifiable information can these automatic tracking technologies be used to provide further information about your use of the websites and/or interactive e-mails to improve their usefulness to you.
For details of how to restrict or block cookies being used on your PC see ‘How to control your cookies’ below.
Where cookies come from
First party cookies are cookies that are served by Roche. These are cookies that we place in your computer or device.
Cookies may also be served by third parties such as Google. These cookies are referred to as third party cookies. Third party cookies enable third party features or functionalities to be provided on or through the website (for example, interactive content and analytics). The parties that set these third party cookies can recognise your computer both when it visits the website in question and also when it visits certain other websites.
Some cookies are required for technical reasons in order for our website to operate. These are called "essential" or "strictly necessary" cookies.
Other cookies allow us to improve your experience of our website by tracking and targeting the interests of our users.
Third party cookies allow us to use external tools to analyse user behavior on our website and to review the website’s performance.
Types of cookies
There are two main types of cookies that we use on our website: session cookies and persistent cookies.
Session cookies only exist on your device temporarily. They are deleted when you close your browser window, or, if you do not close your browser window, after a short period of time.
Persistent cookies are stored on your device in between website visits and allow your preferences or actions to be remembered. They remain on your device for varying lengths of time, but in any event no longer than two years. Cookies can be removed manually before they expire via your browser settings.
If you wish to prevent cookies from tracking you anonymously as you navigate our sites, you can reset your browser to refuse all cookies or to indicate when a cookie is being sent.
The specific types of cookies served through our website and the purposes they perform are described below (please note that the specific cookies served may vary depending on the specific website you visit):
Other tracking technologies
Cookies are not the only way to recognise or track visitors to a website.
On certain web pages or e-mails, we and/or our suppliers may use a "web beacon" (also known as an "action tag", "tracking pixels" or "clear GIF technology"). These are tiny graphics files that contain a unique identifier that enable us to analyse the effectiveness of websites by measuring, for example, the number of visitors to a site or how many visitors clicked on key elements of a site.
In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.
How to control your cookies
All browsers allow you to fine-tune cookie settings and determine which ones to accept and which to disable or delete. Your browser can also notify you when you receive new cookies.
If you wish to restrict or block the cookies which are set by Roche websites, or third parties whose tools are used on our sites, you can do this through your browser settings. The ‘Help’ function within your browser should tell you how.
Alternatively, you may wish to visit All About Cookies which contains information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies.
Please remember that cookies allow you to take advantage of some of our website's essential features, so we recommend you leave them turned on. If you block or otherwise reject cookies the website may not function correctly and you may not be able to access restricted parts of the website that require you to log in.
How to contact us
Roche Diabetes Care Limited
Registered in England No. 9055599