Pair the Accu-Chek SmartGuide sensor with mySugr

Pair the Accu-Chek SmartGuide sensor and the mySugr app

Before you start the pairing process, make sure your mobile phone has Bluetooth® and location services enabled and is discoverable by other devices. To complete the pairing process, you’ll need the applicator's twist cap, which has a serial number and a 6-digit PIN code printed on it.
 

Watch the video tutorial to pair your CGM sensor

How to pair the sensor with the app

Screenshot of the mySugr app' Connection” screen.

1.

On your home screen, tap on “Connect now” or go to “Connections” in the menu, tap on Accu-Chek SmartGuide and then tap Connect to connect.

mySugr apps’ Pairing apply sensor screen.

2.

Apply the sensor.  If you need help applying the sensor, tap How to apply sensor.
Tap Next to continue the connection process. 

CGM sensors’ CGM found screen, displaying the matching serial number on the twist cap.

3.

Your phone looks for sensors in range. Check your sensor’s serial number, select your sensor, and tap Enter PIN.

Screen showing Bluetooth Pairing request with your smartphone.

4.

Enter the 6-digit PIN code from the twist cap of the applicator and tap Pair.

Screen showing important information screen.

5.

Review important therapy information and tap Next.

Congratulations! The pairing is complete!

Once pairing is complete, you will start receiving glucose values and notifications after a 1-hour warm-up period.

 

After pairing your sensor for the first time

  1. You can tap on “Next” to review important therapy information.
  2. As a next step, you can set high & low alarms for your CGM values and enable critical alarms.
  3. Finally, the app will now guide you through more information on current CGM values, accurate CGM values, past CGM values, entries from the mySugr Logbook, future CGM values, your next 2 hours, and values outside of the graph.
     
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    Some Android smartphone models may wrongly suggest that your PIN code will be either 0000 or 1234 rather than the 6 digits on the twist cap; ignore this note from the operating system and always refer to the PIN from the twist cap.

  • High Res PNG-AC_Icon_Circle_check_0

    If you’re using a user-calibrated sensor, you must calibrate your sensor to ensure your glucose values are as accurate as possible and to use them to make therapy decisions.

The sensor is now successfully connected to the mySugr app! Next, see how to calibrate your sensor.

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Phase out of Accu-Chek insulin pump consumables in January 2026. Find out more and how to order supplies before 30 January.

 

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