Please refer to the user manual and how-to videos for more information about how to use the Accu-Chek Mobile meter.

No, a control solution, other than the Accu-Chek Mobile control solution cannot be used as it will not reflect to the target control range or target control value.

Additionally the Accu-Chek Mobile control solution applicator is specially designed to apply the control liquid to the test area of the cassette. It allows only a small amount of sample to be applied. This avoids the solution entering the system and soiling it.

Control solution for the Accu-Chek Mobile system can be ordered every three months. Should you need more, please contact Accu-Chek Customer Care.

In the process of using the control solution to perform a system check the meter will display the result, the target range and whether the control test is ok or not. In order for this to happen, the displayed result will need to be flagged as a control test. Additionally, the target range and/or the target value can be found on the top of the test cassette packaging.

The test area works with blood or control solution quantities in a range from 0.3 µl to 5.0 µl. The special sink area deals with excessive sample dosing storing up to 5.0 µl.

1. Remove the USB-port cover from your Accu-Chek Mobile meter. 
2. Now simply plug the adapter into the USB port of your Accu-Chek Mobile meter.
3. Activate Bluetooth® on your smartphone.
4. Press the button on the adapter. The green LED will then flash quickly.

1. Initial pairing: Open the mySugr app. Tap on menu and then tap on “Connections”. 
   
   Select “Accu-Chek Mobile“. 
    
2.  Now enter in the last six digits of the serial number, which can be found on the inside-facing edge of the adapter as well as on the packaging. 
3. The initial data transfer then starts automatically. The green LED flashes slowly during this process. 
4. As soon as the data transfer is complete, the LED will stop flashing and show constant green light. The adapter will turn itself off automatically. 
5. During subsequent regular use: Check your blood glucose as you normally do. Activate Bluetooth® on your smartphone. 
   
   Then press the button on the adapter to start data transfer. The green LED will flash quickly.

Yes, data remains stored in the meter as well. Up to 2,000 results can be stored in the meter. Once 2,000 glucose results are in the memory, adding a new result causes the oldest one to be deleted from the meter's memory.

Data is not transferred automatically. The data is only transferred when the user presses the on/off button of the Accu-Chek Mobile wireless adapter. All stored results which have not been transmitted so far will then be transferred automatically to the mySugr app.

Please make sure that the distance between the Accu-Chek Mobile and smartphone is not more than 1 metre.

We wanted to offer Bluetooth® connectivity to our existing Accu-Chek Mobile meter users without them having to purchase a new meter.

The Accu-Chek Mobile wireless adapter can stay plugged into the USB port of the Accu-Chek Mobile meter.

Yes, due to the lean design of the Accu-Chek Mobile wireless adapter the Accu-Chek Mobile meter can still be used easily with one hand.

An extra battery for the Accu-Chek Mobile wireless adapter is used to make sure that the wireless transfer of blood glucose results does not shorten the battery life of the Accu-Chek Mobile meter.

The coin cell battery that is used in the Accu-Chek Mobile wireless adapter can last at least 3 months with 5 transmissions per day, depending on the ambient conditions.

The user will receive an error message if the control result is out of range.

As soon as a sufficient amount of blood is applied to the test strip, the Accu-Chek Aviva meter automatically detects it and begins the test, even if some yellow is still visible in the window. The only time the user needs to apply more blood is when the blood drop symbol continues to flash in the display.

The Accu-Chek Aviva blood glucose monitoring system will work on the 3 main AST areas: forearm, palm and upper arm. Most common are palm and forearm. AST areas have a lower blood circulation than the fingertip. Therefore a change in blood glucose will show with a delay compared to blood taken from the finger tip. Please discuss with your healthcare professional before starting to practice alternate site testing.