1. If your diabetes care team uses the Accu-Chek Care platform, you can allow them to see your data in the Accu-Chek Care platform by sharing the access pin code displayed in your Accu-Chek SmartGuide app under “Manage Account”.
2. If your diabetes care team does not use the Accu-Chek Care platform, you can send them a report via email. In the Accu-Chek SmartGuide Predict app, generate a PDF of a 2-week report. Select the date range and which details are included in the report, such as the standard AGP and/or a pattern report that lists all glucose patterns found during these 2 weeks, e.g., hypos in the morning, hypers in the evening etc.

At the time of launch, the Accu-Chek SmartGuide CGM sensor and the apps only work within the Accu-Chek environment.
The CGM sensor sends the CGM data via Bluetooth® Low Energy connectivity to the Accu-Chek SmartGuide app.

The CGM sensor sends the CGM data via Bluetooth® Low Energy connectivity to the Accu-Chek SmartGuide app.

The Accu-Chek SmartGuide app sends the CGM data to the Accu-Chek Care platform cloud, and there is no direct interface from the app to third-party software.

However, the Accu-Chek Care platform cloud might interface with third-party software, e.g., to a Electoinc Health Records System.

No, you do not need to create separate accounts for both apps. You will log into the Accu-Chek SmartGuide Predict app with the same Accu-Chek account that you created for the Accu-Chek SmartGuide app.

When you are logged in to both apps, you can switch between the two easily with one tap.

Data is stored in both apps as long as they are used on the phone. CGM data cannot be deleted from within the Accu-Chek SmartGuide app. Manually entered logbook records, as long as they were not used for calibration, can be deleted if desired.

If you have stopped using the Accu-Chek SmartGuide CGM solution and want to delete your account and data, go to the Account screen in the app menu (either the Accu-Chek SmartGuide app or Accu-Chek SmartGuide Predict app) and choose Delete Account. Follow the steps on the screens to delete your account.

If you want to delete data from your phone because you have stopped using the solution, you must delete the apps.