If your diabetes care team uses the Accu-Chek Care platform, you can allow them to see your data in the Accu-Chek Care platform by sharing the access pin code displayed under Manage Account in the mySugr app.

If your diabetes care team does not use the Accu-Chek Care platform, you can send them a report via email. With mySugr Glucose Insights you can export your glucose profile (Ambulatory Glucose Profile) and glucose patterns in multiple formats: PDF, CSV, Excel.

In addition to the Accu-Chek Care platform, mySugr Glucose Insights is also compatible with Glooko via the Glooko cloud and the Accu-Chek cloud. The data shared with Glooko is:

• CGM values
• BGM values
• Events related to diabetes management: hypoglycaemia, hyperglycaemia, carbohydrates, and insulin

The mySugr app stores unlimited data on the backend indefinitely. CGM values do not show up in the Logbook as single entries, it is not possible to delete CGM data only. Manually entered or imported blood glucose data can be deleted from the Logbook. At the moment, calibrated values do not show up in the Logbook, and therefore cannot be deleted. Insulin entries that come from connected hardware or services also cannot be removed.

If you would like to delete your data, go to More > Manage Account > Manage information > Delete Account.

Please note that individual data cannot be deleted on its own; removing data requires deleting your Accu-Chek Account.