The app uses data from your sensor to monitor your glucose. The sensor won’t work without this app, so you’ll need to make sure you’ve completed the steps below before you apply the sensor.
Watch the video below to learn how to download and set up the SmartGuide app, or continue reading for step-by-step instructions.
Here’s how to download and set up the SmartGuide app
Explore the Accu-Chek SmartGuide app overview for more details about its features.
Next up, learn how to apply your SmartGuide CGM sensor.
Still having trouble? Contact us
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Insulin Pump Consumable Orders
Visit our order page, or call UK: 0800 731 2291* (option 1), Ireland: 1 800 882 351* (option 1)
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If you're a UK customer outside the UK, please call 0044 (0)1444 256019 (option 1)**
UK: 0800 701 000* or 020 3499 6159**
Ireland: 1 800 709 600* or 01 5410379**
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UK: 0800 0211 241*
Ireland: 1 800 121 416*
Monday to Friday 8am-6pm excluding bank holidays.
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Ireland: 1 800 882 351* (option 2)
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If you're a UK customer outside the UK, please call 0044 (0)1444 256019 (option 2)**