Download and set up the Accu-Chek SmartGuide Predict app

The Predict app uses data from the Accu-Chek SmartGuide CGM app to estimate your upcoming glucose values. Make sure you have the SmartGuide app set up before you get the Predict app to go with it.

The apps work together to provide a smooth experience. You can easily switch between them using the button on the Home screen.

Watch the video below to learn how to set up the SmartGuide Predict app, or continue reading for step-by-step instructions.

App store
google play

Watch the tutorial to set up the Predict app

  • Make sure to enable notifications from the app to get the most out of it.

  • The Predict app requires an internet connection and CGM data from the Accu-Chek SmartGuide app to forecast your blood glucose levels.

Explore the Accu-Chek SmartGuide Predict app and how it works to learn more about other features.

Once the SmartGuide app starts collecting data from the sensor, the Predict app can use it, and you can start viewing your predictions. Next, see how to remove and dispose of the sensor.

Continue training

Still having trouble? Contact us

*Some mobile phone operators may charge or restrict access for calls to these numbers. Calls to these numbers are subject to a local call charge, depending on your mobile network provider. 
** This number is only for UK customers who are currently out of the country on a short term basis, please be aware that we cannot send replacement products abroad and advise that you take spare supplies with you. To improve the quality of our service, calls received or made by Roche Diagnostics Limited may be recorded.

Insulin Pump Consumable Orders

Visit our order page, or call UK: 0800 731 2291* (option 1), Ireland: 1 800 882 351* (option 1)

Monday to Friday 8:30am-5pm excluding bank holidays. 
If you're a UK customer outside the UK, please call 0044 (0)1444 256019 (option 1)**

Blood Glucose Monitoring

UK: 0800 701 000* or 020 3499 6159**
Ireland: 1 800 709 600* or 01 5410379**

Monday to Friday 8am-6pm excluding bank holidays.  

Send a message
Continuous Glucose Monitoring

UK: 0800 0211 241*
Ireland: 1 800 121 416*

Monday to Friday 8am-6pm excluding bank holidays.  

Send a message
Insulin Pumps

UK: 0800 731 2291* (option 2) 
Ireland:  1 800 882 351* (option 2)

You can reach us 24/7, 365 days
If you're a UK customer outside the UK, please call 0044 (0)1444 256019 (option 2)** 

Send a message