Accu-Chek Aviva test strips

Accu-Chek Aviva test strips help make every strip count, by making it easy to test right the first time.

For monitoring blood sugar levels using the Accu-Chek Aviva or Accu-Chek Aviva Expert blood glucose meter.

Downloads & Guides
Downloads & Guides

Use your product specific documents to get to know more about your meter and how to use it.

FAQs

Browse your frequently asked questions to quickly get support for your Accu-Chek product.

Before the user doses the test strip, the Accu-Chek Aviva meter runs quality checks of the strip chemistry to make sure the strip will give a valid test result. This ensures that the strip has not been exposed to outside environmental factors, such as humidity.

No, as this could cause measurements to be incorrect. Please ensure that you carry enough valid test strips.

Using test strips that have expired can cause your results to be inaccurate. If your test strips have expired, throw them away and begin using a new vial of strips. The expiration date is printed on every vial of test strips.

The system in your meter automatically detects when enough blood has been applied to the strip and begins the test, even if some yellow is still visible. 

The only time you need to apply more blood is when the blood drop symbol continues to flash in the display.

Still having trouble? Contact us

*Some mobile phone operators may charge or restrict access for calls to these numbers. Calls to these numbers are subject to a local call charge, depending on your mobile network provider. 
** This number is only for UK customers who are currently out of the country on a short term basis, please be aware that we cannot send replacement products abroad and advise that you take spare supplies with you. To improve the quality of our service, calls received or made by Roche Diabetes Care Limited may be recorded.

Blood Glucose Monitoring

UK: 0800 701 000* or 020 3499 6159**
Ireland: 1 800 709 600* or 01 5410379**

Monday to Friday 8am-6pm excluding bank holidays.  

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Insulin Pumps

UK: 0800 731 2291* (option 2) 
Ireland:  1 800 882 351* (option 2)

You can reach us 24/7, 365 days
If you're a UK customer outside the UK, please call 0044 (0)1444 256019 (option 2)** 

Send a message
Insulin Pump Consumable Orders

UK: 0800 731 2291* (option 1)
Ireland: 1 800 882 351* (option 1)

Monday to Friday 8:30am-5pm excluding bank holidays. 
If you're a UK customer outside the UK, please call 0044 (0)1444 256019 (option 1)**

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