Product Support

Accu-Chek Guide test strips

Accu-Chek Guide test strips are available with the Accu-Chek Guide Link meter, your companion to the Accu-Chek Solo micropump, and the Medtronic MiniMedTM 770G and 780G hybrid pumps.

Product Support

Accu-Chek Guide test strips

Accu-Chek Guide test strips are available with the Accu-Chek Guide Link meter, your companion to the Accu-Chek Solo micropump, and the Medtronic MiniMedTM 770G and 780G hybrid pumps.

Downloads & Guides
Downloads & Guides

Use your product specific documents to get to know more about your meter and how to use it.

Still having trouble? Contact us

*Some mobile phone operators may charge or restrict access for calls to these numbers. Calls to these numbers are subject to a local call charge, depending on your mobile network provider. 
** This number is only for UK customers who are currently out of the country on a short term basis, please be aware that we cannot send replacement products abroad and advise that you take spare supplies with you. To improve the quality of our service, calls received or made by Roche Diabetes Care Limited may be recorded.

Blood Glucose Monitoring

UK: 0800 701 000* or 020 3499 6159**
Ireland: 1 800 709 600* or 01 5410379**

Monday to Friday 8am-6pm excluding bank holidays.  

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Insulin Pumps

UK: 0800 731 2291* (option 2) 
Ireland:  1 800 882 351* (option 2)

You can reach us 24/7, 365 days
If you're a UK customer outside the UK, please call 0044 (0)1444 256019 (option 2)** 

Send a message
Insulin Pump Consumable Orders

UK: 0800 731 2291* (option 1)
Ireland: 1 800 882 351* (option 1)

Monday to Friday 8:30am-5pm excluding bank holidays. 
If you're a UK customer outside the UK, please call 0044 (0)1444 256019 (option 1)**

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