Accu-Chek Insight Flex infusion set

Accu-Chek Insight Flex

The Accu-Chek Insight Flex infusion set, for the Accu-Chek Insight insulin pump, is an easy and convenient way for people to connect to their insulin pump — no matter what their age or level of experience.

Access support for Accu-Chek Insight Flex here, including how-to videos, downloads and more.

FAQs

Browse your frequently asked questions to quickly get support for your Accu-Chek product.

Here you can find information on how to recycle the different packaging components of Accu-Chek infusion sets and consumables for insulin pumps. 

For assisted insertion using the Accu-Chek LinkAssist Plus insertion device, please refer to the Accu-Chek Insight Flex training chart, Instructions for Use and how-to video for more information.

For assisted insertion using the Accu-Chek LinkAssist Plus insertion device, please refer to the Accu-Chek Insight Flex training chart and how-to video for more information.

The Accu-Chek Insight Flex infusion set is compatible with the Accu-Chek Insight insulin pump.

Ordering consumables and infusion sets for your Accu-Chek insulin pump online is only available to users who reside in the UK. Complete the online order form or contact Accu-Chek Customer Care.

In most cases your NHS Trust or Local Health Authority has authorised Roche to supply only selected consumables and quantities. If other goods are requested to be supplied this would first need to be authorised by your NHS Trust or Local Health Authority.

Please note: If you pay for your own pump consumables, or would like to order on behalf of someone else please contact Accu-Chek Customer Care.

Customers from the Republic of Ireland should obtain their pump consumables by prescription from their local chemist.

Getting started with your device

Use the following videos to learn how to get started with your device.

Accu-Chek LinkAssist Plus Insertion Device for use with Accu-Chek Insight Flex Infusion Set

Accu-Chek LinkAssist Plus Insertion Device for use with Accu-Chek Insight Flex Infusion Set

How to insert the Accu-Chek Insight Flex infusion set

How to insert the Accu-Chek Insight Flex infusion set

View all videos

Still having trouble? Contact us

*Some mobile phone operators may charge or restrict access for calls to these numbers. Calls to these numbers are subject to a local call charge, depending on your mobile network provider. 
** This number is only for UK customers who are currently out of the country on a short term basis, please be aware that we cannot send replacement products abroad and advise that you take spare supplies with you. To improve the quality of our service, calls received or made by Roche Diabetes Care Limited may be recorded.

Blood Glucose Monitoring

UK: 0800 701 000* or 020 3499 6159**
Ireland: 1 800 709 600* or 01 5410379**

Monday to Friday 8am-6pm excluding bank holidays.  

Send a message
Insulin Pumps

UK: 0800 731 2291* (option 2) 
Ireland:  1 800 882 351* (option 2)

You can reach us 24/7, 365 days
If you're a UK customer outside the UK, please call 0044 (0)1444 256019 (option 2)** 

Send a message
Insulin Pump Consumable Orders

UK: 0800 731 2291* (option 1)
Ireland: 1 800 882 351* (option 1)

Monday to Friday 8:30am-5pm excluding bank holidays. 
If you're a UK customer outside the UK, please call 0044 (0)1444 256019 (option 1)**

Order online