Accu-Chek FastClix

Accu-Chek FastClix is a one-click lancing device, with an integrated drum containing six lancets, for gentle and hygienic finger pricking.

Downloads & Guides
Downloads & Guides

Use your product specific documents to get to know more about your meter and how to use it.

FAQs

Browse your frequently asked questions to quickly get support for your Accu-Chek product.

It is highly recommended to use a new, sterile lancet every time a test is performed. This is based on hygienic considerations and to help avoid infection. Additionally, the tip of a new needle is sharp, with optimal form and cut and therefore ensures gentle lancing. This is diminished with multiple use. 


Never use a lancet that has been used by someone else, or share the finger pricker with anyone, to guard against cross infection.

No, for safety and hygiene reasons, once the lancet has been changed it is not possible to re-select a previous one.

No. Safety hooks are in place to prevent accidental reuse of a used drum. A used drum is easily recognised by the red stripes on the side.

Yes, the Accu-Chek FastClix finger pricker can be used attached to or detached from the Accu-Chek Mobile meter, including during lancet exchange.

There are several reasons this can happen: 

  • The penetration depth is too shallow. Please select a higher penetration depth setting. 
  • The Accu-Chek FastClix finger pricker needs to be pressed firmly against the skin. Check if a lancet is inserted in the finger pricker. 
  • Sometimes the blood does not appear immediately after lancing. Massaging the finger by gently squeezing it towards the fingertip helps to form a drop of blood.

No. The Accu-Chek FastClix finger pricker is intended for self-monitoring by an individual person only. It must not used to collect blood from more than one person as it does not incorporate any features to guard against cross infection.

Yes. The the finger pricker can be left attached to the Accu-Chek Mobile meter to collect blood or, if preferred, it can be detached and used as a standalone finger pricker. When on the go, most people prefer to have the finger pricker attached to the meter because it makes handling easier.

Safety advice: The Accu-Chek FastClix finger pricker is intended for patient self-monitoring by an individual person only. It must not be used to collect blood in a multipatient setting as it does not incorporate any features to guard against cross infection.

Yes, it can be used for Alternate Site Testing (AST) by using the specially designed AST cap. Please refer to the user instructions and discuss with your healthcare professional for details of when it is appropriate to use AST and suitable puncture sites. We do not recommend AST with the Accu-Chek Aviva Expert bolus advisor system. To obtain an AST cap please contact Accu-Chek Customer Care.

Reports of an allergic reaction to the lancets are extremely rare. The lancets are made of stainless steel 1.4301, approved for medical purposes. This steel contains 18% chromium and approximately 9% nickel.

The required penetration depth depends on the following: 

  • The user’s skin: The softer and thinner their skin is, the shallower the depth setting should be. 
  • The required blood sample: The more blood that is required, the higher the chosen setting. 
  • The optimal penetration depth is a combination of both. Always start with a low setting when using the Accu-Chek FastClix finger pricker for the first time. Dial to a higher setting until blood volume is right.

We recommend that the drums are stored in their original packaging. Keep your drums clean and protect them from extremes of temperature.

It is important to dispose of used lancets so they cannot cause injury. Whilst used Accu-Chek FastClix lancet drums can safely be disposed of in household waste, some local councils provide a sharps disposal service by supplying individuals with sharps bins and collecting them when they are full. Check with the local council which disposal services are available.

Many NHS organisations have sharps policies outlining their requirements for provisions in patients’ homes. For example, for patients who are carriers of infectious diseases, recommendations usually suggest that suitable arrangements need to be made for the disposal of the used articles as contaminated waste.

Getting started with your device

Use the following videos to learn how to get started with your device.

Still having trouble? Contact us

*Some mobile phone operators may charge or restrict access for calls to these numbers. Calls to these numbers are subject to a local call charge, depending on your mobile network provider. 
** This number is only for UK customers who are currently out of the country on a short term basis, please be aware that we cannot send replacement products abroad and advise that you take spare supplies with you. To improve the quality of our service, calls received or made by Roche Diabetes Care Limited may be recorded.

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UK: 0800 701 000* or 020 3499 6159**
Ireland: 1 800 709 600* or 01 5410379**

Monday to Friday 8am-6pm excluding bank holidays.  

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Ireland:  1 800 882 351* (option 2)

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If you're a UK customer outside the UK, please call 0044 (0)1444 256019 (option 2)** 

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UK: 0800 731 2291* (option 1)
Ireland: 1 800 882 351* (option 1)

Monday to Friday 8:30am-5pm excluding bank holidays. 
If you're a UK customer outside the UK, please call 0044 (0)1444 256019 (option 1)**

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