Accu-Chek FastClix

Downloads & Guides

Downloads & Guides

Use your product specific documents to get to know more about your meter and how to use it.

Product Support

Access videos, FAQs, guides and more to support you in setting up and using your Accu-Chek Instant meter.

Still having trouble? Contact us

*Some mobile phone operators may charge or restrict access for calls to these numbers. Calls to these numbers are subject to a local call charge, depending on your mobile network provider. 
** This number is only for UK customers who are currently out of the country on a short term basis, please be aware that we cannot send replacement products abroad and advise that you take spare supplies with you. To improve the quality of our service, calls received or made by Roche Diagnostics Limited may be recorded.

Insulin Pump Consumable Orders

Phase out of Accu-Chek insulin pump consumables in January 2026. Find out more and how to order supplies before 30 January.

 

Blood Glucose Monitoring

UK: 0800 701 000* or 020 3499 6159**
Ireland: 1 800 709 600* or 01 5410379**

Monday to Friday 8am-6pm excluding bank holidays.  

Send a message
Continuous Glucose Monitoring

UK: 0800 0211 241*
Ireland: 1 800 121 416*

Monday to Friday 8am-6pm excluding bank holidays.  

Send a message
Insulin Pumps

UK: 0800 731 2291* (option 2) 
Ireland:  1 800 882 351* (option 2)

You can reach us 24/7, 365 days
If you're a UK customer outside the UK, please call 0044 (0)1444 256019 (option 2)** 

Send a message