Data management
The mySugr app stores unlimited data on the backend indefinitely. CGM values do not show up in the Logbook as single entries, it is not possible to delete CGM data only. Manually entered or imported blood glucose data can be deleted from the Logbook. At the moment, calibrated values do not show up in the Logbook, and therefore cannot be deleted. Insulin entries that come from connected hardware or services also cannot be removed.
If you would like to delete your data, go to More > Manage Account > Manage information > Delete Account.
Please note that individual data cannot be deleted on its own; removing data requires deleting your Accu-Chek Account.
Other FAQ categories
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