Accu-Chek SmartGuide app
What if my phone is lost or broken?
If you lose or break your phone and switch to a new phone, you must download the Accu-Chek SmartGuide app on your new phone and log in with your existing Accu-Chek Account. Settings (e.g., target ranges, units, etc.) and up to 6 months of data will be restored from your account to the new phone. This occurs during the first time use process, and when it is successful you are notified.
When the app is set up on your new phone, the next step is either to pair a new sensor or re-pair the current sensor that still has time left on it.
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