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How the mySugr® app helped throughout the pandemic

Learn why Simon described the mySugr app as ‘game-changing’ in the second of our mySugr case study stories. Simon explains how the mySugr app has helped him understand how lifestyle changes, such as isolating during the pandemic, have affected his average blood glucose levels.

Simon was diagnosed with type one diabetes at the age of 30. Two years ago, Simon’s nurse encouraged him to use the Accu-Chek Mobile blood glucose monitoring system with the Accu‑Chek Mobile wireless adapter, alongside the mySugr* app to record nutrition and to help him manage his diabetes, in a move that Simon refers to as a “game-changer”.

“The mySugr app is very easy to use,” Simon explains. “I like the simplicity of the app, how easy it is to add data around blood results and on why you tested. It also makes life easier when recording nutrition.”

For people like Simon, being able to have an estimate of HbA1c is also valuable. Your HbA1c (also known as A1c or glycated haemoglobin) can give a general gauge of your diabetes management, because it provides an average blood glucose level over the past few months. You should have your HbA1c checked by your healthcare professional at least once a year, sometimes more depending on your individual needs, but it can be useful to know an estimate in between these visits.

“I really like the estimated HbA1c on the mySugr app, it is quite accurate and shows what has been happening over the past three months,” says Simon. “It has been especially useful for me over the past 12 months during lockdown when my HbA1c has risen due to isolating and reduced exercise.”

Simon isn’t alone in his experience during the pandemic. Lockdown has been shown to have an impact on both HbA1c and also diabetes-related complications for people with diabetes.1

Having data in one place in a format that can be easily shared with a healthcare professional can be valuable at times like this to get the right support. “When I’m struggling with diabetes,” Simon adds, “it is useful for me when meeting my GP to be able to share my data.” Sharing data can help to enable more meaningful conversations with them so that they can better support you to manage your diabetes at difficult times.

If you're struggling with diabetes and want to understand more about how the mySugr app can help you, find out more here.


* mySugr Bolus Calculator is licensed for people with diabetes over the age of 18 years. The mySugr logbook is licensed for people with diabetes over the age of 16 years.


  1. Ghosal S et al. Estimation of effects of nationwide lockdown for containing coronavirus infection on worsening of glycosylated haemoglobin and increase in diabetes-related complications: A simulation model using multivariate regression analysis. Diabetes Metab Syndr. 2020 July-August; 14(4): 319–323. doi: 10.1016/j.dsx.2020.03.014


The views expressed in the Accu-Chek blog are not necessarily those of Roche Diabetes Care Limited. The content is provided for general information only. It is not intended to amount to advice on which you should rely - you must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content. Although we make reasonable efforts to ensure that the content is up to date, we make no representations, warranties or guarantees, whether expressed or implied, that the content is accurate, complete or up-to-date.

20 September 2022