Accu-Chek TenderLink

The angled insertion of the Accu-Chek TenderLink infusion set, for the Accu-Chek Combo insulin pump, gives pump users more control over insertion depth and speed, while the soft cannula provides freedom of movement when on the go.

Access support for Accu-Chek TenderLink, including how-to videos, downloads and more.

Accu-Chek TenderLink

Access support for Accu-Chek TenderLink, including how-to videos, downloads and more.

Order Infusion Sets

Technical Specifications

Insertion angle

Diagonal

Cannula

Soft cannula

Disconnection

Yes, at site

Length of cannula

13 mm and 17 mm

Diameter of cannula

Fine (22 gauge)

Height

6.1 mm (0.24 inches)

Tubing length

30 cm, 60 cm, 80 cm and 110 cm

Pack size

Box of 10 cannula and tube sets
Box of 10 cannula only

Compatible pump

Accu-Chek Combo

Related Products

Discover the supporting products you need for your Accu-Chek Combo insulin pump.

Accu-Chek Aviva test strips

Learn more

Accu-Chek Rapid-D Link

Learn more

Accu-Chek FlexLink

Learn more

Accu-Chek Combo

Learn more

Accu-Chek Combo

Error codes E-7

An electronic error has been discovered in the pump during a routine automatic system check. Change the battery. If the message still occurs, contact Accu-Chek Customer Care for advice. Refer to the user manual for full information.

E-6

An error in the mechanical system of the pump has been…

E-4

Insulin was not delivered.

Accu-Chek Combo

Error codes E-6

An error in the mechanical system of the pump has been discovered during a routine automatic system check. Change the battery and the cartridge. Refer to the user manual for full information.

E-7

An electronic error has been discovered in the pump during a…

E-4

Insulin was not delivered.

Accu-Chek Combo

Error codes E-4

Insulin was not delivered. This may be due to a blocked infusion set, a damaged cartridge or a dirty or damaged piston rod. Change the infusion set.

WARNING: If the error E4: OCCLUSION occurs, immediately check your blood glucose level, and then check again about 2 hours later, as insulin delivery has been interrupted. If your blood glucose level is high, take appropriate action according to your doctor’s or healthcare team’s instructions.

Refer to the user manual for full information.

E-7

An electronic error has been discovered in the pump during a…

E-6

An error in the mechanical system of the pump has been…

General Questions

Can I disconnect from my insulin pump temporarily?

Because Accu-Chek insulin pumps can be disconnected at the infusion site you can remove the pump temporarily (for up to an hour) to bathe, go swimming or take part in contact sports.

Always remember to check your blood glucose and correct as needed before disconnecting your insulin pump and again when you reconnect. If you are intending to be disconnected from your pump for longer than an hour, you should check your blood glucose regularly throughout the time you are disconnected, reconnecting and correcting as necessary.

You should discuss your personal requirements for disconnecting from your insulin pump with your healthcare professional before going ahead.

How long does it take to get a result from the…

Is the USB port of the meter water or dust-…

Can the user delete stored results?

Can the Accu-Chek Instant meter be used for…

Does the Accu-Chek Instant meter require coding?

What is the best way to safely dispose of a used…

What is the right way to store the Accu-Chek…

Which penetration depth should be used?

Are any of the materials used in the Accu-Chek…

Can the Accu-Chek FastClix finger pricker be used…

What if no blood is obtained at all?

Can the lancet or lancet drum be changed while…

Is it possible to reuse an Accu-Chek FastClix…

Is it possible to re-select an Accu-Chek FastClix…

Is it possible to use an Accu-Chek FastClix…

How can I get support for my Accu-Chek Guide Link…

How do I order consumables for my Accu-Chek…

Which pump is compatible with the Accu-Chek…

What are the consumable components for the Accu-…

How do I order consumables for my Accu-Chek Solo…

Which pump is compatible with the Accu-Chek Rapid…

How to insert the Accu-Chek Rapid-D Link infusion…

Which pump is compatible with the Accu-Chek…

How do I use the Accu-Chek FlexLink infusion set…

How do I use the Accu-Chek LinkAssist insertion…

Which pump is compatible with the Accu-Chek…

What supplies should I take with me when I go on…

Can I wear my insulin pump during sports?

What do I need to think about when going to a…

Can I go in a sauna or steam room while wearing…

Can I swim, shower or bathe while wearing an…

Can MRI or X-ray machines disrupt the system?

I noticed my cartridge and tubing have air…

How do I insert the Accu-Chek TenderLink infusion…

Which pump is compatible with the Accu-Chek…

Can code chips from other Accu-Chek meters be…

Is the Accu-Chek Aviva blood glucose monitoring…

Which pump is compatible with the Accu-Chek…

How do I use the Accu-Chek Insight Flex infusion…

How do I use the Accu-Chek LinkAssist Plus…

How can I recycle infusion sets and consumables…

How do I order consumables for my Accu-Chek Combo…

I noticed my cartridge and tubing have air…

Other FAQ categories

Check other FAQ categories by clicking on the below category names below

General Questions

I noticed my cartridge and tubing have air bubbles in them. What could be the cause?

Bubbles naturally occur in all liquids, including insulin, when they undergo a fairly rapid temperature change, i.e. warm to cool.

To help to prevent bubbles, remove insulin from the fridge at least an hour before use. If you are self-filling cartridges, make sure to fill the cartridge with room-temperature insulin and draw it from the vial slowly and steadily.

You should regularly check your cartridge and tubing for bubbles and prime out any that you find. Always remember to disconnect from your insulin pump before priming.

How long does it take to get a result from the…

Is the USB port of the meter water or dust-…

Can the user delete stored results?

Can the Accu-Chek Instant meter be used for…

Does the Accu-Chek Instant meter require coding?

What is the best way to safely dispose of a used…

What is the right way to store the Accu-Chek…

Which penetration depth should be used?

Are any of the materials used in the Accu-Chek…

Can the Accu-Chek FastClix finger pricker be used…

What if no blood is obtained at all?

Can the lancet or lancet drum be changed while…

Is it possible to reuse an Accu-Chek FastClix…

Is it possible to re-select an Accu-Chek FastClix…

Is it possible to use an Accu-Chek FastClix…

How can I get support for my Accu-Chek Guide Link…

How do I order consumables for my Accu-Chek…

Which pump is compatible with the Accu-Chek…

What are the consumable components for the Accu-…

How do I order consumables for my Accu-Chek Solo…

Which pump is compatible with the Accu-Chek Rapid…

How to insert the Accu-Chek Rapid-D Link infusion…

Which pump is compatible with the Accu-Chek…

How do I use the Accu-Chek FlexLink infusion set…

How do I use the Accu-Chek LinkAssist insertion…

Which pump is compatible with the Accu-Chek…

What supplies should I take with me when I go on…

Can I wear my insulin pump during sports?

What do I need to think about when going to a…

Can I go in a sauna or steam room while wearing…

Can I swim, shower or bathe while wearing an…

Can MRI or X-ray machines disrupt the system?

Can I disconnect from my insulin pump temporarily?

How do I insert the Accu-Chek TenderLink infusion…

Which pump is compatible with the Accu-Chek…

Can code chips from other Accu-Chek meters be…

Is the Accu-Chek Aviva blood glucose monitoring…

Which pump is compatible with the Accu-Chek…

How do I use the Accu-Chek Insight Flex infusion…

How do I use the Accu-Chek LinkAssist Plus…

How can I recycle infusion sets and consumables…

How do I order consumables for my Accu-Chek Combo…

I noticed my cartridge and tubing have air…

Other FAQ categories

Check other FAQ categories by clicking on the below category names below

General Questions

Can MRI or X-ray machines disrupt the system?

Some types of medical examinations, such as MRIs, CT scans and X-Rays, may interfere with the operation of your insulin pump. As such, you should disconnect the insulin pump from the body and leave it in a safe place outside of the treatment room.

If you use a steel infusion set, you may also be required to remove the infusion set for some procedures. Please consult with a healthcare professional prior to the procedure.

How long does it take to get a result from the…

Is the USB port of the meter water or dust-…

Can the user delete stored results?

Can the Accu-Chek Instant meter be used for…

Does the Accu-Chek Instant meter require coding?

What is the best way to safely dispose of a used…

What is the right way to store the Accu-Chek…

Which penetration depth should be used?

Are any of the materials used in the Accu-Chek…

Can the Accu-Chek FastClix finger pricker be used…

What if no blood is obtained at all?

Can the lancet or lancet drum be changed while…

Is it possible to reuse an Accu-Chek FastClix…

Is it possible to re-select an Accu-Chek FastClix…

Is it possible to use an Accu-Chek FastClix…

How can I get support for my Accu-Chek Guide Link…

How do I order consumables for my Accu-Chek…

Which pump is compatible with the Accu-Chek…

What are the consumable components for the Accu-…

How do I order consumables for my Accu-Chek Solo…

Which pump is compatible with the Accu-Chek Rapid…

How to insert the Accu-Chek Rapid-D Link infusion…

Which pump is compatible with the Accu-Chek…

How do I use the Accu-Chek FlexLink infusion set…

How do I use the Accu-Chek LinkAssist insertion…

Which pump is compatible with the Accu-Chek…

What supplies should I take with me when I go on…

Can I wear my insulin pump during sports?

What do I need to think about when going to a…

Can I go in a sauna or steam room while wearing…

Can I swim, shower or bathe while wearing an…

I noticed my cartridge and tubing have air…

Can I disconnect from my insulin pump temporarily?

How do I insert the Accu-Chek TenderLink infusion…

Which pump is compatible with the Accu-Chek…

Can code chips from other Accu-Chek meters be…

Is the Accu-Chek Aviva blood glucose monitoring…

Which pump is compatible with the Accu-Chek…

How do I use the Accu-Chek Insight Flex infusion…

How do I use the Accu-Chek LinkAssist Plus…

How can I recycle infusion sets and consumables…

How do I order consumables for my Accu-Chek Combo…

I noticed my cartridge and tubing have air…

Other FAQ categories

Check other FAQ categories by clicking on the below category names below

General Questions

Can I swim, shower or bathe while wearing an insulin pump?

Both the Accu-Chek Combo and Accu-Chek Insight insulin pumps have an IPX8 rating. This means that both pumps are protected from brief immersion in water. As small hairline cracks in the housing of the device, or adapters and battery caps not being tightened enough could cause water to get into the device and cause damage, we recommend that you disconnect your insulin pump and leave it in a safe place before swimming, showering or bathing. This should only be done following advice from your healthcare professional, and you should test and correct as necessary at least every hour.

How long does it take to get a result from the…

Is the USB port of the meter water or dust-…

Can the user delete stored results?

Can the Accu-Chek Instant meter be used for…

Does the Accu-Chek Instant meter require coding?

What is the best way to safely dispose of a used…

What is the right way to store the Accu-Chek…

Which penetration depth should be used?

Are any of the materials used in the Accu-Chek…

Can the Accu-Chek FastClix finger pricker be used…

What if no blood is obtained at all?

Can the lancet or lancet drum be changed while…

Is it possible to reuse an Accu-Chek FastClix…

Is it possible to re-select an Accu-Chek FastClix…

Is it possible to use an Accu-Chek FastClix…

How can I get support for my Accu-Chek Guide Link…

How do I order consumables for my Accu-Chek…

Which pump is compatible with the Accu-Chek…

What are the consumable components for the Accu-…

How do I order consumables for my Accu-Chek Solo…

Which pump is compatible with the Accu-Chek Rapid…

How to insert the Accu-Chek Rapid-D Link infusion…

Which pump is compatible with the Accu-Chek…

How do I use the Accu-Chek FlexLink infusion set…

How do I use the Accu-Chek LinkAssist insertion…

Which pump is compatible with the Accu-Chek…

What supplies should I take with me when I go on…

Can I wear my insulin pump during sports?

What do I need to think about when going to a…

Can I go in a sauna or steam room while wearing…

Can MRI or X-ray machines disrupt the system?

I noticed my cartridge and tubing have air…

Can I disconnect from my insulin pump temporarily?

How do I insert the Accu-Chek TenderLink infusion…

Which pump is compatible with the Accu-Chek…

Can code chips from other Accu-Chek meters be…

Is the Accu-Chek Aviva blood glucose monitoring…

Which pump is compatible with the Accu-Chek…

How do I use the Accu-Chek Insight Flex infusion…

How do I use the Accu-Chek LinkAssist Plus…

How can I recycle infusion sets and consumables…

How do I order consumables for my Accu-Chek Combo…

I noticed my cartridge and tubing have air…

Other FAQ categories

Check other FAQ categories by clicking on the below category names below

General Questions

Can I go in a sauna or steam room while wearing my pump?

No. Due to the high temperatures in saunas and steam rooms we recommend that you disconnect your pump and also remove your infusion set before entering. High temperatures can affect the insulin within your pump and also potentially cause damage to the pump itself.

Please consult with your healthcare professional to determine what precautions you should take prior to entering a sauna or steam room.

How long does it take to get a result from the…

Is the USB port of the meter water or dust-…

Can the user delete stored results?

Can the Accu-Chek Instant meter be used for…

Does the Accu-Chek Instant meter require coding?

What is the best way to safely dispose of a used…

What is the right way to store the Accu-Chek…

Which penetration depth should be used?

Are any of the materials used in the Accu-Chek…

Can the Accu-Chek FastClix finger pricker be used…

What if no blood is obtained at all?

Can the lancet or lancet drum be changed while…

Is it possible to reuse an Accu-Chek FastClix…

Is it possible to re-select an Accu-Chek FastClix…

Is it possible to use an Accu-Chek FastClix…

How can I get support for my Accu-Chek Guide Link…

How do I order consumables for my Accu-Chek…

Which pump is compatible with the Accu-Chek…

What are the consumable components for the Accu-…

How do I order consumables for my Accu-Chek Solo…

Which pump is compatible with the Accu-Chek Rapid…

How to insert the Accu-Chek Rapid-D Link infusion…

Which pump is compatible with the Accu-Chek…

How do I use the Accu-Chek FlexLink infusion set…

How do I use the Accu-Chek LinkAssist insertion…

Which pump is compatible with the Accu-Chek…

What supplies should I take with me when I go on…

Can I wear my insulin pump during sports?

What do I need to think about when going to a…

Can I swim, shower or bathe while wearing an…

Can MRI or X-ray machines disrupt the system?

I noticed my cartridge and tubing have air…

Can I disconnect from my insulin pump temporarily?

How do I insert the Accu-Chek TenderLink infusion…

Which pump is compatible with the Accu-Chek…

Can code chips from other Accu-Chek meters be…

Is the Accu-Chek Aviva blood glucose monitoring…

Which pump is compatible with the Accu-Chek…

How do I use the Accu-Chek Insight Flex infusion…

How do I use the Accu-Chek LinkAssist Plus…

How can I recycle infusion sets and consumables…

How do I order consumables for my Accu-Chek Combo…

I noticed my cartridge and tubing have air…

Other FAQ categories

Check other FAQ categories by clicking on the below category names below

General Questions

What do I need to think about when going to a theme park with my pump?

Many theme park rides, such as rollercoasters, are operated by high powered magnetic equipment, which have the potential to affect your insulin pump. Please check with the Theme Park Occupational Health and Safety officer about the magnetic equipment they use and what distance in meters / feet the field surrounds them. When within these fields do not wear or operate your insulin pump.

Please disconnect from your insulin pump and leave it in a safe place until you are no longer within the range of these magnets. If there is nowhere safe for you to leave your insulin pump, you should take it with you, however you will need to put it in STOP mode and disconnect it from your body before entering the field of exposure. Leave your insulin pump in STOP mode until you are outside the magnetic field. When it is safe to do so, please reconnect and START your insulin pump. Please remember to check your blood glucose levels before and after entering the field of exposure.

Always carry backup supplies – including hyper / hypo treatments and a backup insulin pen with you. If you are disconnected from your insulin pump for longer than 30 – 60 minutes you may need to reconnect to your insulin pump and give a correction dose (if safe to do so) or give a correction dose with your back up insulin delivery mechanism if you are still within the exposure range. You should follow your healthcare professional’s instructions to replace missed insulin or to correct a hypo.

How long does it take to get a result from the…

Is the USB port of the meter water or dust-…

Can the user delete stored results?

Can the Accu-Chek Instant meter be used for…

Does the Accu-Chek Instant meter require coding?

What is the best way to safely dispose of a used…

What is the right way to store the Accu-Chek…

Which penetration depth should be used?

Are any of the materials used in the Accu-Chek…

Can the Accu-Chek FastClix finger pricker be used…

What if no blood is obtained at all?

Can the lancet or lancet drum be changed while…

Is it possible to reuse an Accu-Chek FastClix…

Is it possible to re-select an Accu-Chek FastClix…

Is it possible to use an Accu-Chek FastClix…

How can I get support for my Accu-Chek Guide Link…

How do I order consumables for my Accu-Chek…

Which pump is compatible with the Accu-Chek…

What are the consumable components for the Accu-…

How do I order consumables for my Accu-Chek Solo…

Which pump is compatible with the Accu-Chek Rapid…

How to insert the Accu-Chek Rapid-D Link infusion…

Which pump is compatible with the Accu-Chek…

How do I use the Accu-Chek FlexLink infusion set…

How do I use the Accu-Chek LinkAssist insertion…

Which pump is compatible with the Accu-Chek…

What supplies should I take with me when I go on…

Can I wear my insulin pump during sports?

Can I go in a sauna or steam room while wearing…

Can I swim, shower or bathe while wearing an…

Can MRI or X-ray machines disrupt the system?

I noticed my cartridge and tubing have air…

Can I disconnect from my insulin pump temporarily?

How do I insert the Accu-Chek TenderLink infusion…

Which pump is compatible with the Accu-Chek…

Can code chips from other Accu-Chek meters be…

Is the Accu-Chek Aviva blood glucose monitoring…

Which pump is compatible with the Accu-Chek…

How do I use the Accu-Chek Insight Flex infusion…

How do I use the Accu-Chek LinkAssist Plus…

How can I recycle infusion sets and consumables…

How do I order consumables for my Accu-Chek Combo…

I noticed my cartridge and tubing have air…

Other FAQ categories

Check other FAQ categories by clicking on the below category names below

Subscribe to