The time and date settings may be incorrect. Make sure the time and date are correct and adjust, if necessary.
The battery is almost out of power. Change the battery now. If the message reappears after the battery has been replaced, remove the battery again, press any button on the Accu-Chek Aviva meter, then reinsert the battery.
The temperature is above or below the proper range for the Accu-Chek Aviva blood glucose monitoring system. Refer to the test strip package insert for system operating conditions. Move to an area with the appropriate conditions, wait 5 minutes, and repeat the blood glucose or control test. Do not artificially heat or cool the meter.
An electronic error occurred, or in rare cases, a used test strip was removed and reinserted. Turn the Accu-Chek Aviva meter off and on, or take the battery out for 20 seconds and reinsert it. Perform a blood glucose or control test.
Blood or control solution was applied to the test strip before the flashing drop symbol appeared on the display. Discard the test strip and repeat the blood glucose or control test.
Not enough blood or control solution was drawn into the test strip for measurement or was applied after the test had started. Discard the test strip and repeat the blood glucose or control test.
For assisted insertion using the Accu-Chek LinkAssist Plus insertion device, please refer to the Accu-Chek Insight Flex training chart, Instructions for Use and how-to video for more information.
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For assisted insertion using the Accu-Chek LinkAssist Plus insertion device, please refer to the Accu-Chek Insight Flex training chart and how-to video for more information.
Check other FAQ categories by clicking on the below category names below
The Accu-Chek Insight Flex infusion set is compatible with the Accu-Chek Insight insulin pump.
Check other FAQ categories by clicking on the below category names below
