
Accu-Chek Guide Link
Error codes Results Excluded - Low/high data
One or more blood glucose results are excluded from the selected low/high data because the test results are invalid.
One or more blood glucose results are excluded from the selected low/high data because the test results are invalid.
One or more blood glucose results are excluded from the selected target % data because the test results are invalid.
The meter time and date have been changed to match the paired pump.
Target Ranges is Off and there are no results for the Target % data stored in the meter.
There are no test results in range for the selected data.
Data cannot be sent to the paired pump because the meter is in Flight Mode.
Retry the data transfer when the meter is not in Flight Mode.
Blood glucose results were not transferred to the paired pump.
Make sure the paired pump is within range of the meter.
The meter is connected to a USB cable and a test cannot be performed.
Remove the USB cable and perform a test.
Data cannot be sent to the paired pump because the meter is in Flight Mode.
Retry the data transfer when the meter is not in Flight Mode.
Last Revised: 6 January 2025
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