Getting Started
Please make sure that the distance between the Accu-Chek Mobile and smartphone is not more than 1 metre.
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Please make sure that the distance between the Accu-Chek Mobile and smartphone is not more than 1 metre.
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Data is not transferred automatically. The data is only transferred when the user presses the on/off button of the Accu-Chek Mobile wireless adapter. All stored results which have not been transmitted so far will then be transferred automatically to the mySugr app.
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Yes, data remains stored in the meter as well. Up to 2,000 results can be stored in the meter. Once 2,000 glucose results are in the memory, adding a new result causes the oldest one to be deleted from the meter's memory.
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The test area works with blood or control solution quantities in a range from 0.3 µl to 5.0 µl. The special sink area deals with excessive sample dosing storing up to 5.0 µl.
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In the process of using the control solution to perform a system check the meter will display the result, the target range and whether the control test is ok or not. In order for this to happen, the displayed result will need to be flagged as a control test. Additionally, the target range and/or the target value can be found on the top of the test cassette packaging.
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Control solution for the Accu-Chek Mobile system can be ordered every three months. Should you need more, please contact Accu-Chek Customer Care.
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No, a control solution, other than the Accu-Chek Mobile control solution cannot be used as it will not reflect to the target control range or target control value.
Additionally the Accu-Chek Mobile control solution applicator is specially designed to apply the control liquid to the test area of the cassette. It allows only a small amount of sample to be applied. This avoids the solution entering the system and soiling it.
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The Accu-Chek Mobile system is delivered with the time and date set at the factory. Power is supplied by a 3rd internal battery. During storage a protective foil prevents the 2 AAA batteries losing any power and the settings are preserved using the internal battery power.
To activate the AAA batteries, pull out the protective battery foil and they will take over from the internal battery.
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