Getting Started

How do I pair the Accu-Chek Mobile meter with the mySugr app?
  1. Initial pairing: Open the mySugr app. Tap on menu and then tap on “Connections”. 

    Select “Accu-Chek Mobile“. 
     
  2.  Now enter in the last six digits of the serial number, which can be found on the inside-facing edge of the adapter as well as on the packaging. 
  3. The initial data transfer then starts automatically. The green LED flashes slowly during this process. 
  4. As soon as the data transfer is complete, the LED will stop flashing and show constant green light. The adapter will turn itself off automatically. 
  5. During subsequent regular use: Check your blood glucose as you normally do. Activate Bluetooth® on your smartphone. 

    Then press the button on the adapter to start data transfer. The green LED will flash quickly.

Getting Started

Getting Started

Is it possible to confirm that a control test result is ok?

In the process of using the control solution to perform a system check the meter will display the result, the target range and whether the control test is ok or not. In order for this to happen, the displayed result will need to be flagged as a control test. Additionally, the target range and/or the target value can be found on the top of the test cassette packaging.

Getting Started

Can control solutions from other systems be used to perform a control test?

No, a control solution, other than the Accu-Chek Mobile control solution cannot be used as it will not reflect to the target control range or target control value.

Additionally the Accu-Chek Mobile control solution applicator is specially designed to apply the control liquid to the test area of the cassette. It allows only a small amount of sample to be applied. This avoids the solution entering the system and soiling it.

Power

Why are the batteries inserted when the Accu-Chek Mobile system is delivered?

The Accu-Chek Mobile system is delivered with the time and date set at the factory. Power is supplied by a 3rd internal battery. During storage a protective foil prevents the 2 AAA batteries losing any power and the settings are preserved using the internal battery power. 

To activate the AAA batteries, pull out the protective battery foil and they will take over from the internal battery.