Power

How long do the batteries last?

High energy batteries last approximately 500 tests or 1 year.

The number of tests may be reduced when the measurement frequency is extremely low (one test per week) or the meter is left unused. Setting the display brightness to level 3 and the beep volume to level 4 or 5 or using the acoustic mode permanently also impacts battery life time negatively. The number of tests may be improved when the test frequency is high.

Does a battery change cause the meter to lose…

Does the meter consume the battery when it…

Why does the Accu-Chek Instant meter need two…

Why does the meter not turn on when using the…

How do I change my Accu-Chek Guide Link meter…

Battery ingestion

Can the batteries be changed if a cassette with…

Does the OLED display need more power than LCD…

Does the Accu-Chek Mobile system lose the memory…

Why are the batteries inserted when the Accu-Chek…

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Power

Does the Accu-Chek Mobile system lose the memory or the time and date settings when changing the battery?

The stored values and settings remain saved in the meter while the batteries are changed or if the meter is stored without batteries.

The meter has an in built back-up battery. This provides the power when there are no batteries inserted. The back-up battery lasts about 2 years and cannot be replaced if it is empty. An empty back-up battery has no effect on the functioning of the meter.

If the back-up battery is empty the user has 10 minutes to change the batteries. If more than ten minutes elapses the meter forgets the time and date. When this happens, dashes appear on the display instead of the time and date. In this situation the time and date will have to be set again manually.

Does a battery change cause the meter to lose…

Does the meter consume the battery when it…

Why does the Accu-Chek Instant meter need two…

Why does the meter not turn on when using the…

How do I change my Accu-Chek Guide Link meter…

Battery ingestion

Can the batteries be changed if a cassette with…

Does the OLED display need more power than LCD…

How long do the batteries last?

Why are the batteries inserted when the Accu-Chek…

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Power

Does the OLED display need more power than LCD Displays?

Yes it does. The higher the level of brightness selected, more power is consumed. Default setting is Level 2.

Does a battery change cause the meter to lose…

Does the meter consume the battery when it…

Why does the Accu-Chek Instant meter need two…

Why does the meter not turn on when using the…

How do I change my Accu-Chek Guide Link meter…

Battery ingestion

Can the batteries be changed if a cassette with…

Does the Accu-Chek Mobile system lose the memory…

How long do the batteries last?

Why are the batteries inserted when the Accu-Chek…

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Power

Can the batteries be changed if a cassette with remaining tests is still inserted?

Yes, you can change the AAA batteries whilst a cassette is inserted.

Does a battery change cause the meter to lose…

Does the meter consume the battery when it…

Why does the Accu-Chek Instant meter need two…

Why does the meter not turn on when using the…

How do I change my Accu-Chek Guide Link meter…

Battery ingestion

Does the OLED display need more power than LCD…

Does the Accu-Chek Mobile system lose the memory…

How long do the batteries last?

Why are the batteries inserted when the Accu-Chek…

Other FAQ categories

Check other FAQ categories by clicking on the below category names below

Test Strips

What is the process for replacing a test cassette?

Please refer to the user manual and how-to videos for more information about how to change the test cassette in the Accu-Chek Mobile system.

What happens if the user does not apply enough…

If the test strips vial remains open, will this…

Can I add a second drop of blood to the test…

The Accu-Chek Instant test strip is smaller than…

How much blood does a test strip require?

Has anything changed with the test strips?

Does the Accu-Chek Instant meter lock the user…

Can I touch the test strips?

Will my Accu-Chek Aviva, Accu-Chek Performa or…

What is the purpose of the Accu-Chek Instant…

Is it possible to test with different blood…

Which test strips work with my Accu-Chek Aviva…

Why does the test sometimes start even if yellow…

What happens if I use expired Accu-Chek test…

Which test strips work with my Accu-Chek Mobile…

What happens if I use expired Accu-Chek test…

How should I handle my Accu-Chek Guide test…

Can a test cassette with tests remaining be…

Does the Accu-Chek Mobile meter indicate when the…

Is it possible to insert the test cassette…

What happens when a new test cassette is inserted…

How long is the test strip shelf life?

Can a test strip from another Accu-Chek system be…

Can an expired test strip be used?

Does maltose interfere with the Accu-Chek Aviva…

What are the chemistry integrity checks?

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Test Strips

What happens when a new test cassette is inserted in to the Accu-Chek Mobile system?

When a new test cassette is inserted, the Radio Frequency Identification (RFID) tag informs the meter about the specific properties of the chemistry in this test cassette and all coding information is given. The meter turns on, the display check appears and the user is shown the information about the cassette's expiry date. The number of available tests is indicated then the main menu is displayed. The meter is now ready for testing.

What happens if the user does not apply enough…

If the test strips vial remains open, will this…

Can I add a second drop of blood to the test…

The Accu-Chek Instant test strip is smaller than…

How much blood does a test strip require?

Has anything changed with the test strips?

Does the Accu-Chek Instant meter lock the user…

Can I touch the test strips?

Will my Accu-Chek Aviva, Accu-Chek Performa or…

What is the purpose of the Accu-Chek Instant…

Is it possible to test with different blood…

Which test strips work with my Accu-Chek Aviva…

Why does the test sometimes start even if yellow…

What happens if I use expired Accu-Chek test…

Which test strips work with my Accu-Chek Mobile…

What happens if I use expired Accu-Chek test…

How should I handle my Accu-Chek Guide test…

Can a test cassette with tests remaining be…

Does the Accu-Chek Mobile meter indicate when the…

Is it possible to insert the test cassette…

What is the process for replacing a test cassette?

How long is the test strip shelf life?

Can a test strip from another Accu-Chek system be…

Can an expired test strip be used?

Does maltose interfere with the Accu-Chek Aviva…

What are the chemistry integrity checks?

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Test Strips

Is it possible to insert the test cassette incorrectly?

No, it is not possible to insert the cassette the wrong way.

What happens if the user does not apply enough…

If the test strips vial remains open, will this…

Can I add a second drop of blood to the test…

The Accu-Chek Instant test strip is smaller than…

How much blood does a test strip require?

Has anything changed with the test strips?

Does the Accu-Chek Instant meter lock the user…

Can I touch the test strips?

Will my Accu-Chek Aviva, Accu-Chek Performa or…

What is the purpose of the Accu-Chek Instant…

Is it possible to test with different blood…

Which test strips work with my Accu-Chek Aviva…

Why does the test sometimes start even if yellow…

What happens if I use expired Accu-Chek test…

Which test strips work with my Accu-Chek Mobile…

What happens if I use expired Accu-Chek test…

How should I handle my Accu-Chek Guide test…

Can a test cassette with tests remaining be…

Does the Accu-Chek Mobile meter indicate when the…

What happens when a new test cassette is inserted…

What is the process for replacing a test cassette?

How long is the test strip shelf life?

Can a test strip from another Accu-Chek system be…

Can an expired test strip be used?

Does maltose interfere with the Accu-Chek Aviva…

What are the chemistry integrity checks?

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Test Strips

Does the Accu-Chek Mobile meter indicate when the test cassette has expired?

If a standard test cassette is inserted in to the meter, the meter checks regularly when the cassette was inserted and calculates the use-by period from this. Each test cassette must be used up within 90 days (use-by period). If a standard test cassette is inserted into the meter, the use-by period is calculated from the date when the cassette was first placed in the meter. This date is stored in the cassette.

The meter also checks whether the expiry date of the cassette has been reached. The expiry date is shown on the test cassette box.

If either of the two dates – use-by period or expiry date – is exceeded, the cassette has expired and further tests cannot be performed with this test cassette.

If a test is started and the cassette is going to expire shortly or has already expired, the meter will inform you of this.

A notification relating to the expiry of the test cassette appears 10 days before it expires, subsequent notifications appear 5, 2 and 1 day(s) before expiry.

If the test cassette has expired, a message will ask the user to replace it.

What happens if the user does not apply enough…

If the test strips vial remains open, will this…

Can I add a second drop of blood to the test…

The Accu-Chek Instant test strip is smaller than…

How much blood does a test strip require?

Has anything changed with the test strips?

Does the Accu-Chek Instant meter lock the user…

Can I touch the test strips?

Will my Accu-Chek Aviva, Accu-Chek Performa or…

What is the purpose of the Accu-Chek Instant…

Is it possible to test with different blood…

Which test strips work with my Accu-Chek Aviva…

Why does the test sometimes start even if yellow…

What happens if I use expired Accu-Chek test…

Which test strips work with my Accu-Chek Mobile…

What happens if I use expired Accu-Chek test…

How should I handle my Accu-Chek Guide test…

Can a test cassette with tests remaining be…

Is it possible to insert the test cassette…

What happens when a new test cassette is inserted…

What is the process for replacing a test cassette?

How long is the test strip shelf life?

Can a test strip from another Accu-Chek system be…

Can an expired test strip be used?

Does maltose interfere with the Accu-Chek Aviva…

What are the chemistry integrity checks?

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Accu-Chek Mobile

The Accu-Chek Mobile blood glucose meter is no longer available in the United Kingdom and Republic of Ireland. But don't worry: the test cassettes continue to be available, so there is no need to switch to another meter unless you require a replacement. You can access support for your meter here.

If you require a replacement meter, please contact Accu-Chek Customer Care to discuss whether the Accu-Chek Instant meter could be a suitable alternative for you.

Accu-Chek Mobile

If you require a replacement meter, please contact Accu-Chek Customer Care to discuss whether the Accu-Chek Instant meter could be a suitable alternative for you.