Yes, you can change the AAA batteries whilst a cassette is inserted.
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Please refer to the user manual and how-to videos for more information about how to change the test cassette in the Accu-Chek Mobile system.
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When a new test cassette is inserted, the Radio Frequency Identification (RFID) tag informs the meter about the specific properties of the chemistry in this test cassette and all coding information is given. The meter turns on, the display check appears and the user is shown the information about the cassette's expiry date. The number of available tests is indicated then the main menu is displayed. The meter is now ready for testing.
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No, it is not possible to insert the cassette the wrong way.
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If a standard test cassette is inserted in to the meter, the meter checks regularly when the cassette was inserted and calculates the use-by period from this. Each test cassette must be used up within 90 days (use-by period). If a standard test cassette is inserted into the meter, the use-by period is calculated from the date when the cassette was first placed in the meter. This date is stored in the cassette.
The meter also checks whether the expiry date of the cassette has been reached. The expiry date is shown on the test cassette box.
If either of the two dates – use-by period or expiry date – is exceeded, the cassette has expired and further tests cannot be performed with this test cassette.
If a test is started and the cassette is going to expire shortly or has already expired, the meter will inform you of this.
A notification relating to the expiry of the test cassette appears 10 days before it expires, subsequent notifications appear 5, 2 and 1 day(s) before expiry.
If the test cassette has expired, a message will ask the user to replace it.
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If the test cassette you removed still has unused tests and is still within the "use by" date, you can reinsert the cassette into the meter. The meter recognises the cassette, the number of available tests and the expiry date.
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The Accu-Chek Mobile blood glucose meter is no longer available in the United Kingdom and Republic of Ireland. But don't worry: the test cassettes continue to be available, so there is no need to switch to another meter unless you require a replacement. You can access support for your meter here.
If you require a replacement meter, please contact Accu-Chek Customer Care to discuss whether the Accu-Chek Instant meter could be a suitable alternative for you.
The Accu-Chek Mobile blood glucose meter is no longer available in the United Kingdom and Republic of Ireland. But don't worry: the test cassettes continue to be available, so there is no need to switch to another meter unless you require a replacement. You can access support for your meter here.
If you require a replacement meter, please contact Accu-Chek Customer Care to discuss whether the Accu-Chek Instant meter could be a suitable alternative for you.
Discover the supporting products you need for the Accu-Chek Mobile meter.
Register your Accu-Chek blood glucose meter so we can share helpful updates with you.
Register nowRoche is phasing out consumables for all Accu-Chek insulin pumps in the UK and Ireland by the end of January 2026. Please consult your healthcare professional to ensure a smooth transition to an alternative therapy. Read full communication.
Roche is phasing out consumables for all Accu-Chek insulin pumps in the UK and Ireland by the end of January 2026. Please consult your healthcare professional to ensure a smooth transition to an alternative therapy. Read full communication.
Discover the consumables and supporting products you need for your Accu-Chek Combo insulin pump.
The Accu-Chek Insight Rapid infusion set is compatible with the Accu-Chek Insight insulin pump.
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The Accu-Chek Insight Rapid infusion set, for the Accu-Chek Insight insulin pump, is easy and simple to handle due to its straightforward manual insertion, and discreet to wear thanks to its flat design.
Access support for Accu-Chek Insight Rapid here, including how-to videos, downloads and more.
The Accu-Chek Insight Rapid infusion set, for the Accu-Chek Insight insulin pump, is easy and simple to handle due to its straightforward manual insertion, and discreet to wear thanks to its flat design.
Access support for Accu-Chek Insight Rapid here, including how-to videos, downloads and more.
Straight, 90˚
Steel cannula
Yes, 7 cm pig-tail
6 mm, 8 mm and 10 mm
Very fine (28 gauge)
2.7 mm (0.11 inches)
40 cm, 70 cm and 100 cm (tubing sold separately)
Box of 25 cannulas only (tubing sold separately)
Accu-Chek Insight
Discover the supporting products you need for your Accu-Chek Insight insulin pump.
