Device Settings

How to change the time and date on the Accu-Chek Guide Link meter

Turn the meter on by briefly pressing “OK.” From the main menu, press the arrow key to highlight settings. Press “OK.”
Time/date is highlighted. Press “OK.”
Press the up or down arrows to adjust each field. Press “OK” to set and proceed to the next field. Set AM or PM if necessary.
Press “OK” to save and return to the previous menu.

Note: Feature is only available if the meter is not paired with a pump. If paired with a pump, the meter time and date are automatically set to the pump’s time and date during communication.

How long do the meters save the date and time…

What types of averages are available?

How much data can be stored on the meter and can…

Can the target ranges be changed?

Why does blue represent “high” on the target…

What are the default target ranges?

How do Accu-Chek Guide Link test reminders work?

Can the brightness of the OLED display be…

Can the volume of the beep tones be adjusted?

How can the beep tones and acoustic mode be…

Is the OLED display readable in bright sunlight?

What type of flags can be used to further…

What is the real time clock backup feature?

Can the test reminders be silenced for a meeting…

How do I exit set-up mode?

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Accuracy

How do I run a control test with my Accu-Chek Guide Link meter?

Check the Use By date on the test strip container and the control solution bottles.
a. Do not use test strips or control solution past the Use By date. Controls expire three months from the date of opening.
Remove the control bottle cap. Wipe the tip of the bottle and discard the first drop of the solution into a tissue.
Insert the metallic end of the test strip into the meter. The meter turns on. Place the meter on a flat surface.
Apply the control solution you want to test, using either Level 1 or Level 2 control solution.
When you see “Apply drop” appear on the display, squeeze the bottle until a tiny drop forms at the tip of the bottle.
Touch the drop to the yellow edge of the test strip.
a. Do not put the control solution on top of the test strip.
“Analyzing” will appear when you have enough of the control solution in the test strip.
The control result and the control bottle symbol appear.
While the strip is in the meter, press the up or down arrows to select the control level you tested.
Press OK.
1. “Within range” and “✓” appear if the control result is within range.
2. “Out of range” and an ""X"" appear if the control result is out of range.
Wipe the tip of the bottle with a tissue and cap the bottle tightly.

You can confirm your control results are within range by referring to the Control level 1 and Control level 2 ranges printed on the test strip container.

If the control results are “Out of Range,” reference the Troubleshooting Checks table below and repeat the control test.

When and why is it helpful to test with a control…

How accurate is the meter reading against a lab…

When should I run a control test?

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Accuracy

When should I run a control test?

Performing a control test lets you know the meter and test strips are working properly.

Reasons to perform a control test, but are not limited to:

You open a new test strip box.
Your test result does not match how you feel.
The test strips were stored in extreme temperatures or high humidity.
The test strip container was left open.

When and why is it helpful to test with a control…

How accurate is the meter reading against a lab…

How do I run a control test with my Accu-Chek…

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Test Strips

How should I handle my Accu-Chek Guide test strips?

Explore the different ways you can simply handle Accu-Chek Guide test strips when removing them from the SmartPack test strip vial:

Front slide
Side pinch
Pinch and pull
Back slide

Remember to follow all instructions in the package insert (wash and dry hands, do not bend or get dirt on the test strip, and close the cap tightly when finished).

What happens if the user does not apply enough…

If the test strips vial remains open, will this…

Can I add a second drop of blood to the test…

The Accu-Chek Instant test strip is smaller than…

How much blood does a test strip require?

Has anything changed with the test strips?

Does the Accu-Chek Instant meter lock the user…

Can I touch the test strips?

Will my Accu-Chek Aviva, Accu-Chek Performa or…

What is the purpose of the Accu-Chek Instant…

Is it possible to test with different blood…

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Why does the test sometimes start even if yellow…

What happens if I use expired Accu-Chek test…

Which test strips work with my Accu-Chek Mobile…

What happens if I use expired Accu-Chek test…

Can a test cassette with tests remaining be…

Does the Accu-Chek Mobile meter indicate when the…

Is it possible to insert the test cassette…

What happens when a new test cassette is inserted…

What is the process for replacing a test cassette?

How long is the test strip shelf life?

Can a test strip from another Accu-Chek system be…

Can an expired test strip be used?

Does maltose interfere with the Accu-Chek Aviva…

What are the chemistry integrity checks?

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General Questions

How can I get support for my Accu-Chek Guide Link meter?

For support with your Accu-Chek Guide Link meter, including troubleshooting, please contact Accu-Chek Customer Care:

UK: 0800 701 000* or 020 3499 6159**
Ireland:1 800 709 600 01 5410379**

You can reach us from: Monday to Friday 8am-6pm excluding bank holidays.

* Some mobile phone operators may charge or restrict access for calls to these numbers.

** Calls to these numbers are subject to a local call charge, depending on your mobile network provider.

For support with your Medtronic pump, including troubleshooting, please contact Medtronic:

UK: 01923 205167
Ireland: 015111444

If you are a Healthcare Professional:

To obtain additional demo or training meters, please contact Medtronic using the details above. You can order strips via your usual hospital pharmacy, wholesaler or by contacting us.

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Is the USB port of the meter water or dust-…

Can the user delete stored results?

Can the Accu-Chek Instant meter be used for…

Does the Accu-Chek Instant meter require coding?

What is the best way to safely dispose of a used…

What is the right way to store the Accu-Chek…

Which penetration depth should be used?

Are any of the materials used in the Accu-Chek…

Can the Accu-Chek FastClix finger pricker be used…

What if no blood is obtained at all?

Can the lancet or lancet drum be changed while…

Is it possible to reuse an Accu-Chek FastClix…

Is it possible to re-select an Accu-Chek FastClix…

Is it possible to use an Accu-Chek FastClix…

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What supplies should I take with me when I go on…

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What do I need to think about when going to a…

Can I go in a sauna or steam room while wearing…

Can I swim, shower or bathe while wearing an…

Can MRI or X-ray machines disrupt the system?

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I noticed my cartridge and tubing have air…

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Accu-Chek Guide Link

Your companion to the Medtronic MiniMed^TM 770G and 780G hybrid pump. This meter is exclusive to the Medtronic MiniMed pumps.

Accu-Chek Guide Link

Your companion to the Medtronic MiniMed^TM 770G and 780G hybrid pump. This meter is exclusive to the Medtronic MiniMed pumps.

Features & Benefits

Exclusive to the Medtronic MiniMed™ 780G hybrid pump Learn how you can see sugar levels and insulin delivery on your smartphone.
Reliable results The Accu-Chek Guide platform is Accu-Chek's most accurate ever.1
Strip port light & backlit display Simple to test day or night.
Strip ejector Eject used test strips with the push of a button.
mySugr app connectivity Take the stress out of diabetes management by pairing your Accu-Chek blood glucose meter with the mySugr app via Bluetooth®. Your blood sugar values will be automatically transferred so you can analyse your blood sugar in an easy-to-use dashboard right in the palm of your hand.

Technical Specifications

Refer to the package insert that came with your meter for the latest information on device specifications and product restrictions.

Display

LCD with backlight

Dimensions & Weight

3.2"" x 1.9"" x 0.8"" (LWH)

49 g (with batteries)

Battery

Two, 3-volt coin-cell batteries (CR2032)

Memory

720 diary records and 32 control results

Connectivity & Compatibility

Bluetooth® connectivity allows seamless integration with the mySugr app and Medtronic MiniMed^™ 770G & 780G systems.

Related products

Learn more about the Accu-Chek Guide test strips, and discover how you can keep all your diabetes data in one easily accessible place by connecting to the mySugr app.

mySugr® app

Learn more

Accu-Chek Guide test strips

Learn more

Accu-Chek Instant test strips

Error codes USB

The meter is connected to a PC and a blood glucose or control test cannot be performed.

EITHER remove the USB cable and perform a blood glucose or control test OR remove the test strip and start a data transfer.

Err

The meter was unable to pair with a mobile device.

Battery

The batteries are almost out of power.

E-1

The test strip may be damaged, not properly inserted, or has…

E-3

A meter or test strip error has occurred.

E-4

Not enough blood or control solution was drawn into the test…

E-6

Blood was applied to the test strip before the flashing drop…

E-7

An electronic error occurred.

E-8

The temperature is above or below the proper range for the…

E-10

The time and date setting may be incorrect.

E-11

The test strip may be damaged.

E-12

Your blood sample may contain a high level of ascorbate.

E-13

Fluid or foreign material may be present in the test strip…

E-14

An electronic error has occurred.

Blank

The meter will not turn on or the display is blank.

Accu-Chek Instant test strips

Error codes Err

The meter was unable to pair with a mobile device.

Retry the pairing.

USB

The meter is connected to a PC, a blood glucose test cannot be…

Battery

The batteries are almost out of power.

E-1

The test strip may be damaged, not properly inserted, or has…

E-3

A meter or test strip error has occurred.

E-4

Not enough blood or control solution was drawn into the test…

E-6

Blood was applied to the test strip before the flashing drop…

E-7

An electronic error occurred.

E-8

The temperature is above or below the proper range for the…

E-10

The time and date setting may be incorrect.

E-11

The test strip may be damaged.

E-12

Your blood sample may contain a high level of ascorbate.

E-13

Fluid or foreign material may be present in the test strip…

E-14

An electronic error has occurred.

Blank

The meter will not turn on or the display is blank.

Accu-Chek Instant test strips

Error codes Battery

The batteries are almost out of power.

Change the batteries now. If the symbol reappears after the batteries have been replaced, remove the batteries again, press and hold either meter button for at least 2 seconds, then reinsert the batteries.

USB

The meter is connected to a PC, a blood glucose test cannot be…

Err

The meter was unable to pair with a mobile device.

E-1

The test strip may be damaged, not properly inserted, or has…

E-3

A meter or test strip error has occurred.

E-4

Not enough blood or control solution was drawn into the test…

E-6

Blood was applied to the test strip before the flashing drop…