Using an Accu-Chek meter connected to the mySugr app will enable you to automatically and wirelessly capture your blood sugar readings, and store all of your readings and other important diabetes information in one easily accessible place. This could help to make your diabetes management easier.  

If you suspect your child has swallowed a battery, seek medical attention immediately – prompt action is critical. Don’t wait for symptoms to develop.

Battery ingestion or insertion into the body may cause chemical burns, perforation of soft tissues, and death. Batteries, as small parts, are a choking hazard. Keep them away from children under the age of 3 years.

If the battery compartment does not close securely, stop using the product and keep it away from children. Contact Accu-Chek Customer Care.

The Accu-Chek Instant meter can only pair and synchronise data with one Bluetooth enabled device at a time. Once the meter has been paired, pairing with a new device will overwrite the original pairing.

iOS users can pair a maximum of three blood glucose meters. Android devices allow a maximum of one meter to pair.

Can I retrieve my data when I reinstall the mySugr app in the new smartphone? When you create your mySugr account, your data is stored with that account in a secure and compliant manner. If you change mobile devices or have to re-install the mySugr app, pair your meter to the app. Data synchronisation with the app happens automatically as soon as the app has connection to the internet, users don’t have to do manual backups.