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        • Calibrate the Accu-Chek SmartGuide sensor
        • Download and set up the Accu-Chek SmartGuide app
        • Remove and dispose of the sensor
      • How to use the Accu-Chek SmartGuide App
        • Explore the Accu-Chek SmartGuide app
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        • How to use graphs and statistics in the Accu-Chek SmartGuide app
        • Data Sharing with the Accu-Chek SmartGuide app
        • How to use alarms and reminders in the Accu-Chek SmartGuide app
      • How to use the Accu-Chek SmartGuide Predict App
        • Explore the Accu-Chek SmartGuide Predict app
        • How to use the Glucose Predict feature
        • How to use the Low Glucose Predict feature
        • How to use the Night Low Predict feature
        • How the Glucose Patterns Feature works in the Accu-Chek SmartGuide Predict app
      • CGM Basics
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Accu-Chek Guide Link Error codes

E-10 Time/Date Error
E-10 Time/Date Error

The time and date setting may be incorrect.

Battery icon
Battery icon

The batteries are almost out of power.

Blank Display
Blank Display

The meter will not turn on or the display is blank.

Auto-Send Failed
Auto-Send Failed

The blood glucose result has not been sent to the pump.

Average after meal 7 days
Average after meal 7 days

There are no test results in range for the selected data.

E-1 Strip Error
E-1 Strip Error

The test strip may be damaged, not properly inserted, or was…

Time/Date
Time/Date

When paired to a pump, the meter time and date cannot be…

E-10 Time/Date Error
E-10 Time/Date Error

The time and date setting may be incorrect.

E-11 Test Error
E-11 Test Error

The test strip may be damaged.

E-12 High Ascorbate
E-12 High Ascorbate

Your blood sample may contain a high level of ascorbate.

E-13 Strip Error
E-13 Strip Error

Fluid or foreign material may be present in the test strip…

E-14 Electronic Error
E-14 Electronic Error

An electronic error has occurred.

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