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Field Safety Notice

Accu-Chek Solo diabetes manager’s bolus data screen
Manufacturer’s reference: SB_RDC_2023_02
SRN number: DE-MF-000006276

In May 2023, Roche Diabetes Care sent out a field safety notice related to the Accu-Chek Solo diabetes manager’s bolus data screen.

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Accu-Chek Solo diabetes manager settings screen

1. From the Main menu tap Settings, then tap System information

Accu-Chek Solo diabetes manager system information screen

2. Scroll the display upwards to see the Diabetes manager firmware version

Diabetes Manager Serial Number (SN) formats: BR000xxxxx, V8000xxxxx, T6000xxxxx

Accu-Chek Solo diabetes manager serial number


Your Customer ID can be found on your letter or email communication (for example ACC-0000000000).

Roche Diagnostics International AG, Basel Branch Diabetes Care (Switzerland) and Roche Diabetes Care Limited (United Kingdom), together "Roche", will process your data to provide you with the requested services. Please note that the information you provide us with might reveal information on your health status. Further information (e.g. on retention and sharing of your data) and your data subject rights is available in our Privacy Notice.