You can download the Accu-Chek SmartGuide Predict app for free from the Google Play Store or Apple Store.
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Yes, the Accu-Chek SmartGuide Predict app is available for both Android and iOS and supports these operating systems:
Also refer to the User Manuals and Guides.
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The Accu-Chek SmartGuide Predict app collects and uses information from the Accu-Chek SmartGuide sensor and CGM app (required) and offers predictive tools.
The main features are:
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If your smartphone is in power-saving mode, the Accu-Chek SmartGuide apps may no longer be able to communicate with the sensor. A blood glucose meter for calibration and as backup is needed.
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You can use two apps with the Accu-Chek SmartGuide sensor:
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Yes, the Accu-Chek SmartGuide app supports the Apple Watch when used with our iOS app. The Accu-Chek SmartGuide app on the Apple Watch allows you to see your latest CGM value, a graph of your last 3 hours of data, and any relevant notifications.
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This depends on the settings of your phone and the permissions granted to the Accu-Chek SmartGuide app.
The app supports the use of features that allow the app to override Do Not Disturb or Focus modes if you choose to enable them. This feature is called Critical Alerts on iOS and Override Do Not Disturb for Android. The app prompts you to enable these settings during the initial setup, but you can also access them from the app menu at any time. If Critical Alerts or Override Do Not Disturb are disabled, the app notifications make sounds only if the phone is set to allow sounds.
If Critical Alerts or Override Do Not Disturb are enabled, the app notifications make a sound even if your phone is set to vibrate only or Do Not Disturb or Focus mode.
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Yes, you can silence notifications and/or some warnings from the Accu-Chek SmartGuide app temporarily or set your smartphone to vibrate only.
You can disable Critical Alerts (iOS) or Override Do Not Disturb (Android) for the Accu-Chek SmartGuide app. When these settings are disabled, if you put your phone in Do Not Disturb or Focus mode, all app notifications are silenced temporarily while your phone is in that mode.
If the Critical Alerts or Override Do Not Disturb settings are enabled for the app, the app will override these modes and make sounds for each notification even if your phone is set to vibrate only or Do Not Disturb or Focus mode.
The app prompts you to enable these settings during the initial setup, but you can also access them from the app menu at any time. In addition, some alarms and notifications can be turned off entirely from the app menu. Beware that this will turn off the notification entirely and not just silence it. It will stay off until you turn it on again from the menu.
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You can receive notifications from the app as cards on the app dashboard or as notifications on the home screen of your smartphone, if they are enabled. You can also receive notifications if you use an Apple Watch.
Alarm signals are received only if the sensor is connected to the app and you activate notifications. To receive information from the sensor, your paired smartphone must be within a range of 6 meters.
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If you lose or break your phone and switch to a new phone, you must download the Accu-Chek SmartGuide app on your new phone and log in with your existing Accu-Chek Account. Settings (e.g., target ranges, units, etc.) and up to 6 months of data will be restored from your account to the new phone. This occurs during the first time use process, and when it is successful you are notified.
When the app is set up on your new phone, the next step is either to pair a new sensor or re-pair the current sensor that still has time left on it.
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