Accu-Chek SmartGuide Predict app

What is the Accu-Chek SmartGuide Predict app?

The Accu-Chek SmartGuide Predict app collects and uses information from the Accu-Chek SmartGuide sensor and CGM app (required) and offers predictive tools.

The main features are:

  • Glucose Predict: general prediction within the next two hours
  • Low Glucose Predict notification: hypoglycaemia prediction within the next 30 minutes
  • Night Low Predict: predicts the chance of having a low glucose during the night (defined as a 7-hour time period)
  • Glucose Patterns: automatic glucose pattern detection (a retrospective, not predictive, feature)

Accu-Chek SmartGuide app

Will I receive sound notifications from the Accu-Chek SmartGuide app if my smartphone is set to vibrate only or do not disturb?

This depends on the settings of your phone and the permissions granted to the Accu-Chek SmartGuide app.

The app supports the use of features that allow the app to override Do Not Disturb or Focus modes if you choose to enable them. This feature is called Critical Alerts on iOS and Override Do Not Disturb for Android. The app prompts you to enable these settings during the initial setup, but you can also access them from the app menu at any time. If Critical Alerts or Override Do Not Disturb are disabled, the app notifications make sounds only if the phone is set to allow sounds.

If Critical Alerts or Override Do Not Disturb are enabled, the app notifications make a sound even if your phone is set to vibrate only or Do Not Disturb or Focus mode.

Accu-Chek SmartGuide app

Can I silence notifications and/or some warnings from the Accu-Chek SmartGuide app temporarily or set my smartphone to vibrate only?

Yes, you can silence notifications and/or some warnings from the Accu-Chek SmartGuide app temporarily or set your smartphone to vibrate only.

You can disable Critical Alerts (iOS) or Override Do Not Disturb (Android) for the Accu-Chek SmartGuide app. When these settings are disabled, if you put your phone in Do Not Disturb or Focus mode, all app notifications are silenced temporarily while your phone is in that mode.

If the Critical Alerts or Override Do Not Disturb settings are enabled for the app, the app will override these modes and make sounds for each notification even if your phone is set to vibrate only or Do Not Disturb or Focus mode.

The app prompts you to enable these settings during the initial setup, but you can also access them from the app menu at any time. In addition, some alarms and notifications can be turned off entirely from the app menu. Beware that this will turn off the notification entirely and not just silence it. It will stay off until you turn it on again from the menu.